Nursing Home Care
Inspection reports are public. You can (and should) read them before choosing a nursing home.
But they're confusing as hell. Hundreds of pages of bureaucratic language and codes.
Here's how to actually make sense of them—and what matters.
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Go to Medicare.gov/care-compare
You'll see a list of deficiencies (violations) from the most recent inspection.
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Not all violations are equal. They're rated by severity:
Level A-D: No Harm
Minor issues that didn't hurt anyone (yet). Paperwork errors, minor cleanliness issues.
Level E-F: Potential for Harm
Could cause problems if not fixed. Missing documentation, safety hazards.
Level G-I: Actual Harm
Someone was hurt. Medication errors, falls, infections, neglect.
Level J-L: Immediate Jeopardy
Life-threatening. Serious abuse, severe neglect, imminent danger.
What to worry about:
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1. Medication Errors (Common)
Is this serious? Depends. One missed dose = not great. Pattern of errors = dangerous.
2. Pressure Ulcers (Bedsores)
Is this serious? Yes. Bedsores mean residents aren't being turned/moved enough.
3. Falls
Is this serious? Yes. Falls can be deadly for elderly people.
4. Infection Control
Is this serious? Yes. Infections spread fast in nursing homes.
5. Dignity and Respect
Is this serious? Yes. This is abuse.
6. Food Safety
Is this serious? Moderately. Food poisoning is serious, but small violations are fixable.
7. Staffing Issues
Is this serious? Very. Understaffing causes all other problems.
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One violation? Not ideal, but it happens.
Watch for patterns:
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When a facility gets cited, they must submit a "Plan of Correction"—how they'll fix the problem.
Look at this:
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There are two types of inspections:
1. Standard Survey (Annual)
Happens once a year. Comprehensive review of everything.
2. Complaint Investigation
Happens when someone files a complaint. Inspectors show up unannounced.
Complaint investigations are more concerning. They mean someone reported a serious problem.
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Dirty secret: Facilities know when standard inspections are coming (roughly).
So they:
That's why:
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Realistic expectations:
A good facility:
A bad facility:
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Staffing Data:
Fines and Penalties:
Recent Changes:
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Inspection reports tell you what inspectors found on one day.
They're helpful, but they're not the whole picture.
What to do:
Numbers matter. But so does what you see and feel when you walk through the doors.
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