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7 Things You Should (And Shouldn't) Do When Visiting

NHC

Nursing Home Care

February 1, 20267 min read

Visiting your loved one in a nursing home is hard.

You feel guilty. They might be angry or sad. You don't know what to talk about. The place smells weird. Other residents are yelling. It's awkward and uncomfortable.

I get it.

But regular visits matter—a lot. Here's how to make them better.

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1. Actually Show Up (Regularly)

The #1 thing you can do: Visit regularly.

Doesn't have to be daily. But it needs to be consistent.

Why this matters:

  • Residents who get regular visitors get better care (staff know someone's watching)
  • It combats loneliness and depression
  • It gives them something to look forward to
  • You can catch problems early (weight loss, new bruises, medication issues)
  • How often:

  • Ideal: 2-3 times per week
  • Minimum: Once a week
  • Can't visit? Call or video chat regularly
  • Pro tip: Come at different times (mornings, afternoons, evenings, weekends). See what care looks like when you're not expected.

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    2. Don't Just Sit There Staring at Each Other

    Visits don't have to be long, but they should be engaging.

    Instead of just sitting and talking, try:

  • Going outside (if they can)
  • Looking at old photos together
  • Reading to them
  • Playing simple games (cards, checkers)
  • Watching their favorite TV show
  • Bringing their favorite snacks (check if allowed)
  • Doing their nails or hair
  • Listening to music together
  • Bring the kids/grandkids:

    Kids are a great distraction. Even if your loved one has dementia, kids can bring joy.

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    3. Don't Complain About Your Life

    This one's controversial, but hear me out.

    Your parent is stuck in a nursing home. They've lost their independence, their home, their autonomy. They're bored and probably depressed.

    Don't:

  • Complain about work, traffic, your spouse, your house, your problems
  • Talk about fun stuff you're doing (vacations, parties, dinners out)
  • Make them feel even more isolated
  • Do:

  • Keep it light and positive
  • Talk about family news (new babies, weddings, funny stories)
  • Ask about their day
  • Share memories
  • Focus on them, not you
  • Reality check: You can vent to friends later. Visits should make them feel better, not worse.

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    4. Bring Them Into Your Life

    Just because they're in a nursing home doesn't mean they stop being part of the family.

    Include them:

  • Bring family photos (new ones, not just old ones)
  • Tell them about their grandkids' lives (school, sports, hobbies)
  • Ask their opinion on things (family decisions, advice)
  • Share funny stories
  • Keep them in the loop
  • Why this matters:

    It makes them feel less forgotten. Like they still matter.

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    5. Speak Up If Something's Wrong

    You're their advocate. If you see problems, say something.

    Red flags:

  • They're dirty, unbathed, or smell bad
  • Bruises or bedsores
  • Weight loss
  • Not getting medications
  • Call lights being ignored
  • Complaints of pain being dismissed
  • Signs of abuse or neglect
  • What to do:

  • Talk to the charge nurse or floor manager first
  • If no response, talk to the administrator
  • Still no response? File a complaint with the state health department or contact the Ombudsman
  • Don't stay quiet. Staff know when no one's watching.

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    6. Be Nice to the Staff

    This sounds obvious, but it matters.

    Staff remember which families are kind and which are jerks.

    Be respectful:

  • Learn CNAs' names
  • Say thank you
  • Bring occasional treats for the staff (cookies, donuts)
  • Don't yell at staff for things beyond their control
  • Report problems calmly, not aggressively
  • Why this matters:

    Staff are overworked and underpaid. When they like you, they'll go the extra mile for your loved one.

    (This doesn't mean ignore bad care. Just be respectful when addressing issues.)

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    7. Don't Feel Guilty About Leaving

    This is the hardest one.

    Your loved one might cry when you leave. They might beg you to take them home. They might say "don't leave me here."

    It's heartbreaking.

    But you can't stay forever.

    Remember:

  • They're safe and cared for
  • You're doing the best you can
  • Staying longer doesn't make it easier—for them or you
  • They'll be okay after you leave
  • What to do:

  • Set a time for your next visit before you leave
  • Keep visits consistent (so they know you'll be back)
  • Call or video chat between visits
  • Don't let guilt keep you from visiting (some people avoid visiting because it's too hard—that makes things worse)
  • ---

    If They Have Dementia

    Visiting someone with dementia is different.

    Tips:

  • Keep visits shorter (they tire easily)
  • Don't correct or argue ("Mom, I'm your daughter, not your sister")
  • Go with their reality
  • Focus on feelings, not facts
  • Bring familiar objects or music
  • Don't expect them to remember your last visit
  • Sometimes they won't remember you came. That's okay. The visit still mattered in the moment.

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    The Bottom Line

    Visiting is hard. Do it anyway.

    It doesn't have to be perfect. Just show up.

    Your loved one needs to know they're not forgotten.

    That matters more than anything else.

    Tags
    #Family Support#Visiting#Quality of Life
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