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bri brooks

If you have a loved one that has to be here short term or long term I highly suggest finding somewhere else or you’ll have to deal with them bringing in meds and just leaving them for the patient to take, no bedding changes, no daily baths given and you will have to walk to the rehab hall just to warm a patient’s food. Yes some of the staff may be kind and helpful but as a whole this place is terrible

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Lacy J Hunter

Love that the Highlands bought The Nursing home. There's a change of air in this establishment. For the Good. Octavia is my husband nurse she was sweet as can be very efficient. Nice young nurse. Taylor had the front office. She was doing amazing. The other young lady in admissions was helpful and polite. I'm sad that I missed the luncheon earlier this week. Today is Black 🖤 Friday 11/28/25 I look forward to my next visit. I'm glad Melody Chrutchfield is not the Administrator anymore Look forward to meeting the new higher ups. I live over 100 miles away so my trips are every couple months but I'm in contact with the facility by mail and phone. Was pleased with today's visit everything felt very different and more at ease. Sincerely ❤️🤍💙 Janet L Hunter - Lee Hunter WIFE

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Tracy Robichaud

My cousin is in here and it is an awesome place for him. Everyone is so friendly and helpful and all the employees are great. And It is so clean. I have read some bad reviews about it but from our experience we haven’t found anything that we dislike about it and my cousin loves it here. I really appreciate the time and care they give him. He was in the hospital before he came here and we thought he wouldn’t live much longer and he has done a complete turnaround since he came here He is walking on his own and dressing himself it is a amazing how much he has improved and I owe it all the the nurses and Rehab and all the staff they show that they truly care about him. And he feels like they are his family. So as for me and my family we feel this place is a blessing!! And have only good things to say about it!!

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Gin

This place should be shut down. It would take a book to describe the neglect inflicted on my helpless Mom. Thank God I pulled her out early. Don't think she would have survived staying there any longer. I just cannot understand how hospitals can send any patients here for rehab. I feel so sorry for those that do not have family to advocate for them.

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Cynthia Wright

Update: this nursing home refused to return my brother's wheelchair saying that it belonged to physical therapy. This wheelchair was given to my brother by my grandfather and they insisted I never brought one. They asked if it was put on inventory to try to invalidate my request, but they returned his playstation 4, which was also brought to the nursing home with the wheelchair. It was also not listed on inventory. Incredibly, I was met with outright disdain and hostility for trying to get his items. They threw away all of his clothes and returned a paralyzed, sick man only a tiny box of his possessions. I couldn't control my sadness and literally broke down while inside the lobby crying. I can't imagine the evil and pettiness of people to deny his only wheelchair which he needs to move. Tonight my brother was assaulted by an employee and the police was not called. He was sent to the hospital and she was not fired. She was mad at him and told him she was going to slap him, then did so when he raised his arm to defend himself. For reference my brother is extremely unwell, with huge bed ulcers from other facilities and is paralyzed from the chest down. He has PTSD from being shot 8 times when he was being robbed remodeling a house. Some of the staff are very nice but I've seen staff angry and yelling in front of my own eyes. This place is understaffed and dangerous. They don't mind the older people because they can just beat and neglect them without any repercussions. Do not send your family here.