CROWNE HEALTH CARE OF CITRONELLE is a Medicare-certified nursing home located in CITRONELLE, AL. CMS overall rating: 5 out of 5 stars. Accepts both Medicare and Medicaid.

CROWNE HEALTH CARE OF CITRONELLE

citronelle, ALMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

19225 NORTH 4TH STREET

CITRONELLE, AL

Mobile County

Service Area

This nursing home is located in Mobile County and serves residents in the AL area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

βœ“ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

βœ“ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Chain Affiliation

CROWNE HEALTH CARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.53 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.33 / Industry Avg: 2.5

βœ“ Above average (higher is better)

RN Turnover RateFacility: 40.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 38.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.1
17 reviews
Jean Dawson

Jean Dawson

Just curious if Crowne is aware that their "hospital liaison" Amy is repeatedly breaking Stark's Law?

Verified Google review
Dr Patricia James

Dr Patricia James

Thank you to the phenomenal team who serves, loves, and honors my mom like family. I’m so grateful. My mom has been a part of the Crowne family for quite some time now. Shout out to the Activities Dept for helping my mom to continue exercising her mission and purpose for life. She has always been happy there and she loves and pray for all of her caregivers along with the residents. Overall, I feel that the staff is very attentive and has that β€œwe care” feel throughout every department in the facility. I feel like I do not have to worry about my mom and the care that she is getting and it helps me sleep peacefully at night.

Verified Google review
irene davis

irene davis

Some of the staff are unprofessional, rude, and malevolent. I wouldn't trust a facility that would have such low standards as a requisite for employment. I suspect, based on what I witnessed, that they would engage in a collective cover-up if confronted with misconduct. I plan to pursue a formal complaint about the behavior of the two staff members and name them publicly.

Verified Google review
Jabe Fincher

Jabe Fincher

Crowne Health Care of Citronelle is a good, clean facility with staff that cares for the residents. They have frequent activities for the residents and they have several cats and birds as local pets for the residents. The staff is very friendly and helpful for the residents.

Verified Google review
Cindy Powell

Cindy Powell

Crowne is a very clean and pleasant place. They try to do happy things for the residents such as throwing them a Mardi Gras parade! They are well taken care of! 5 stars!

Verified Google review

Reviews from Google Places for CROWNE HEALTH CARE OF CITRONELLE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.