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Liz hunter

Understaffing leads to discontent among employees..which creates patient wait times for needed medical and physical help Meals never included one piece of fresh fruit. Canned Mandarin oranges appeared twice in14 days. No hand wipes were ever on a meal tray. Eating with unclean hands is not hygienic, Cleaning was minimal. A dirty blanket remained under my bed for ten days. I was asked if I wanted a shower the day before my departure. Cricket thoroughly cleaned twice I chose not to include the video of the critter on the ceiling. Doctor and PA. The dr saw me once,the PA twice. Vitals were taken twice. Students from Coastal took them and read my temperature at 80 degrees and didn’t recognize an error. Oops Therapy… my orders were misread the first day . I was not to lift with my injured arm. I was left in a wheelchair facing a wall without access to a call button. . The other therapists were fantastic….got me ready to leave in about 12 days. They were encouraging, patient and caring. I would give that team a 4.5

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Neal Sprayberry

I am very pleased with the care that my mother received at Diversicare of Foley. Everyone that came in contact with my Mom was caring and kind and loving. They met all of her physical needs but also made her smile and laugh, comforted her when she was sad or afraid, and made us all feel like family. I would recommend them to anyone for the care of their loved ones.

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A KD

I believe that it's important for anyone looking at rehab/nursing facilities to understand how insurance and Medicaid covers the stay. A previous reviewer stated that she felt that the facility pushed Medicaid coverage and her perception was negative and misinformed. Insurance will only cover short term as long as the individual meets skilled criteria and primary insurance usually only pays for the first 20 days before a copay is due. If insurance continues to pay after 20 days, then a supplemental policy will pay a portion if not all of the copays until the primary insurance issues a notice of non coverage. At that point, the individual has the option to apply for Medicaid assistance if the criteria is met. The state Medicaid office then determines how much the individual is to pay out of pocket each month. That amount is NOT determined by the individual facility. If Medicaid criteria is not met and if there was not a long term care policy purchased previously, then the room and board will cost out of pocket for the duration of the stay "long term care". Diversicare does a great job on the front end of explaining this and offers assistance to anyone that needs help understanding the processes. It's unfortunate that misinformation has been stated against the facility for a process not fully understood by some.

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virginia pettibone

As a family member who has a sister who was a resident @ Diversicare I feel compelled to share our profoundly positive experience. The moment we stepped through the doors, we were greeted with warmth and compassion. It was immediately clear that this facility was not just a place for individuals to reside, but a community that prioritizes the well-being and happiness of its residents. From the attentive staff to the engaging activities offered, every aspect of care has been thoughtfully designed. The nursing staff is not only highly skilled but also genuinely caring. They take the time to know each resident personally, ensuring that their individual needs and preferences are met. It brings us immense peace of mind to see our loved one treated with such respect and dignity. The facility itself is bright and welcoming, featuring comfortable living spaces that feel like home. The communal areas encourage social interaction, fostering friendships among residents. The activities organized—ranging from arts and crafts to exercise classes—are not only enjoyable but also promote physical and mental well-being. Moreover, communication between the staff and family members is exemplary. We are kept informed about our loved one’s health and progress, and the staff is always available to answer questions or address concerns. This openness has created a sense of trust that is invaluable during this emotional time. In conclusion, our experience at Diversicare has been nothing short of exceptional. The combination of professional care, a nurturing environment, and strong communication has made this transition easier for us and our family member. We are truly grateful for the dedicated team that goes above and beyond to provide such commendable service.

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Stephanie (BamaSteph)

This facility has been amazing with my loved one and my family. The one aide I know by name, Deborah is amazing and went above her duties. I’m not sure of some of the other names but I know their faces. My loved one hasn’t had to stay long term. Amanda, the social worker has been amazing. Ashley with admissions is amazing as well. Ms. Cora has been great. I want the entire staff to know how thankful I am for them! Truly doing Gods work. They’ve been so nice and helpful and patient. Everyone I’ve passed in the halls are very friendly and helpful. It’s a great place when you absolutely need it! I just can’t say enough good things about this facility and staff!❤️ Thank you all so very much!