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Anita A

My mom fell and broke her hip November of 2025. She went to Jacksonville Health and Rehab for 20 days. Mom was well cared for and received excellent therapy to help her gain her strength back. So many of the care givers too time to show her attention. Kim on her first evening made sure she had supper and heated it for her. She helped mom settle in. The facility was clean and no odors were there. The meals were adequate and she requested boiled egg for breakfast and they made sure she received one each day. We were there over thanksgiving and mom was able to leave and join us at home for dinner. He holiday decorations were lovely and there was a very homey atmosphere. Our family would highly recommend their service. Five stars.

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Mandy Parrish

My aunt has been staying here temporarily while she recovers. I walked in & immediately noticed it not only looked so clean & pretty it also smelled the same.i have been in several places like it about a half dozen & I worked at a group home this place is cleaner than any other I have visited or worked but most importantly the staff are so kind and on top of treating their patients I witnessed while drinking coffee residents not only know their staff well they like them and act like a family this is definitely THE place I would want any of my loved ones or myself if necessary

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Joan Stephens

I had the "pleasure" of being a patient at the Jacksonville Nursing Home and Rehabilitation Center recently for a few weeks. Under the circumstances, the facility was quite pleasant. The nursing staff, techs, dietary staff, custodians, activities directors, nurse practitioner, doctor, but ESPECIALLY the physical therapist MEGAN, ASHLEY, MYKEICIA, CHARLOTTE, JILL, AND JeRON!!!!!! This group of folks treated me with dignity and respect, and even serenaded each and EVERY time I showed up. Hopefully I didn't fail to mention anyone or any area. You all were fantastic and will be in my family and heart forever!!!! REMEMBER, - SORRY MZ. JACKSON, I AM FA REAL 🙄😂😘

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Silena Donley

I have really enjoyed it here this is Silena Donley room 331 everyone here has been really nice to me and going out of their way from me and I really appreciate it the therapy I had if it ain't meant for that I would not be walking right now and I know I'm walking with a brace but I'm walking I could not walk when I came in here from the stroking from before and I really appreciate I will show my daughter I'd never walk on that foot again but I'm going to show him at least I can walk with the brace maybe they can make one to fit in my foot and I'll find out but I just want to thank everyone here for what they did and the cooks in the kitchen are really great A lot of it I could not eat because of the puree and some of the other stuff like the cabbage and stuff like that I'm sorry I could not eat a lot of times I shared my plate with either my fiance or my grandson cuz I only eat about a fourth of a plate and they don't want to have to throw it out when it is good so they eat it so I want to let you know I am not eating all of my foody by myself on my like I said my grandson and my fiance helps me eat it but it is delicious the chocolate pudding was excellent that night and the salad you can sell for great everything was great except the puree and some of the mechanical soft I haven't cared for but that's okay it was everything was great and I appreciate it and when I get my knee or whatever when I get my next surgery done I will be back here to do my therapy and be with y'all I love you all and thank you all for everything and I hope everyone has a blessed wait month and year thank you for everything Silena Donley. Also housekeeping has been great too and the doctor here he's been here a long time and he's great the PA is really good and I really appreciate everything she did and everybody at the desk for holding my stuff in the refrigerator and letting me keep it cold I really appreciate it thanks everybody and I'll see you again soon and hope to see you in town if I don't see you here love all of you bye for now. I want to add one more thing I wanted to add that the nurses and the medicine people are really great also and they really help a lot and when you need something they get it right to you and I appreciate that most places don't they come in and wake you up to give it to you

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Jackie Sawyer

Our entrance was rocky to say the least and our exit was worse. The floor nurse Daisy was fabulous but the others act too busy to be bothered. It took 3 tries to get regular meds administer correctly. The Doctor there is a pill pushing elitist with virtually no communication skills. They don't check for side effects of what they determine to add which my Son has and we just left there. The additional meds prescribed were not part of initial care plan! So administration can't take that tact...educate your staff! Learn to communicate with Primary Decision person for that client which your staff disrespected and always had to follow through after the fact, which in this case is grounds for lawsuit due to not being life threatening. Social services can't follow through either. But the activities department are delightful, one CNA was exceptional along with Daisy that made this a bearable experience. I agree with some of the reviews here about some staff with no compassion but you have the ones that do and they are the ones who make it better. Administration is condescending to say the least but I did get results an only due to not educating their staff from get go. This could be an all star health and rehab if they wanted it to be, it takes what you put in to be great!