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Rene McElroy

My mother was at Crowne Health Care for a short time. During that short time, everyone was so helpful, knowledgeable, kind and caring. My mother had therapy daily, staff that truly cared about her wellbeing, and communication with our family regularly. She felt safe and truly cared for while she was there. I am appreciative for the genuine respect and care my mother received. Thank you to all the nurses and staff.

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Kathy Thompson

Our father has received excellent long term care at Crowne of Mobile on Navco Road. We wish we had known about the facility sooner-it has given our family peace of mind he is in such good hands.

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Dave Hill (GoFly-MediaPix)

My mother was a resident here. The first 6 months seemed ok, and mom settling in. Then it all started to change. One incident after another, and another. The admin leadership team conduct their little investigations and miraculously they are never at fault! So they say! In the past year my 88 yr old mother has had 2 slip and fall accidents resulting in a broken ankle, and then almost exactly 1year later she has a broken leg. In both cases, they neglect to contact myself (son and designated healthcare advocate) in a timely manner. The first incident took 3-4 days and I found out from my mother, not the staff! The most recent incident it was more than 24 hrs before I was made aware, again hearing it from mom. The nursing staff in both incidents truly tried to convince me that these injuries were nothing serious, “she’s just bruised”! I had to demand mother be taken to the emergency hospital to be treated properly, X-ray and seen by a doctor! In both cases mother had a broken ankle and then a broken fibula. The staff at Crowne health mobile had failed to provide proper quality care, instead they were neglectful and instilled emotional distress and mental anguish! These problems start at the top of admin, director nursing and on down the line! I will say there is one social worker, maybe 2 who truly care and do their best even if their hands a tied behind their backs with admin!

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laura silverman

My mother in law needed to be transferred from this inept facility. There was emotional abuse (many instances) and care neglect from not one but 2 falls with fracture. The state is well aware of this place. Hopefully there were fines and holds on admissions. The DON and admin are crafty at manipulating, skirting the truth, etc. They need to be held accountable! Beware!

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Nance Joiner

I recently checked my mother into Crowne because she needed skilled nursing care and could no longer live by herself. I know how much she wanted to avoid this after having seen others transition to nursing homes. To say we were extremely apprehensive is a gross understatement. However in the days I helped her acclimate, I was amazed at how caring and responsive the staff are, how much attention they give their patients, and how much they work to make them comfortable and provide an environment filled with activities and socialization. They were also very responsive to my questions and concerns, providing me info to make decisions about her care. It is still not what we wish for her but I definitely feel that we have her in the best facility and with remarkable staff. That is very comforting for family who do not live close.