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diana smith

I have had nothing bad to say it’s been a great experience so far people are respectful it’s a very clean facility I love the way things are at this facility I will be staying here

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April Daniels

Summary of Concerns During Mom’s Physical Therapy Stay (11/5/25 – 11/26/25) My mother was admitted to the facility for 20 days of physical therapy beginning November 5, 2025. During her stay, we encountered several serious issues that compromised her care and safety: 1-Communication Failures Between Shifts - On the first night, we informed staff that my mother had injured her right side, was unable to use her hands, and could not walk. The nurse aide assured us she would document this and ensure someone fed her. We were advised to go home and rest. Upon returning, we found that food had been given to her to feed herself, resulting in food scattered everywhere. - Despite repeatedly informing staff that my mother was in severe pain in her right side, arm, and hands, each new nurse or aide attempted to take her blood pressure using the affected arm, showing a lack of communication during shift changes. 2- Unsanitary Conditions (Roaches) - Multiple roaches were discovered in my mother’s suite. After returning from grocery shopping, we found the countertop covered in roaches. Staff acknowledged this was a recurring issue but said no one was available to address it that evening. We were forced to move her to another room. 3- Medication Administration Errors - Staff instructed that Norco be discontinued, and a nurse confirmed it was stopped. However, during the next shift, another nurse attempted to administer the drug. This lack of communication between shifts created a dangerous situation. 4- Equipment Mismanagement and Inconsistent Information - Over the weekend, I requested that staff use a lift to place my mother in her recliner so she could continue exercises as recommended by her physical therapist. A nurse claimed the lift charger was damaged by a patient and that no other charger or lift was available. Later, another staff member said the charger had simply been misplaced. Eventually, an administrator informed us that multiple lifts and chargers were available in the facility. My mother was finally transferred to the recliner, but the conflicting information and delays highlighted poor management. -Earlier in the week, we had already been told that weekend staff were “lazy,” which seemed consistent with the lack of effort and misinformation we experienced. The best part of this facility is the physical therapist. I give them 5 stars.

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Gloria Wilkerson

My mother was in the cedars at englewood for 21 days and she had nothing but good things to say about all the nurses and staff! Very please with the way she was treated!

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Shirley Lee

Everyone is friendly and they do a great job I would recommend services there

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James Lingis

Such a pleasant staff and very helpful. We have shown up randomly our loved one is always very well taken care of. The facility is always very clean