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Michael Mike Wheeler

This is a horrible facility. They had a covid outbreak around the holidays and didn’t let anyone know until you reached the hallway. Mom had covid and no nurse called to let me know that she had it. Never any CNA present on the floor, the food is also cold. The administrators are terrible people and only care for themselves and not the safety of their residents. They have nurses working the floor because they are always so short of aides. They don’t understand bow crucial it is to have CNA’s on the floor but that is most facilities. Not Only Does That Affect The CNA you have it also is neglect to the Residents including my mother sat in poop for hours because there was only 2 CNA’s on the floor. Quintella, Larry, Connie and the other people in charge needs to be FIRED and their business license revoked.

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Racheal Jones

This is NOT the place to bring loved ones who need care! This place has an impressive commitment to doing the bare minimum! Your loved ones will be left unattended, mutilated and left to deteriorate! Muscle atrophy, loss of strength and mobility are all guaranteed. Meanwhile, range of motion exercises and any kind of road to recovery is out the window! Your person needs help eating, bathing, using the restroom? GOOD LUCK getting that! If your expectations are low, they’ll meet them beautifully.

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Lasaundra Jackson

Diversicare workers are very unprofessional. My mother was transported there from the hospital for rehabilitation. She was placed in a room at 1:00pm when I got there at 5:30pm she had not been assessed, intake had not been done. She was placed in a room in a bed and that's it and that's all. She pushed her button for some assistance to use the bathroom it took 3 hours for someone to come and when the lady came she had an attitude from hell. All the employees do is stand at the nurses stations laughing and talking. Routine meds are not being given on a regular. They stand in the halls talking about the residents not caring or knowing who is listening. My mother's room has not been cleaned since she's been there. Water had been waisted on the floor and I had to get it up. The trash can never has a trash liner. In order to get fresh towels you have to go to the nursing station and ask for them. No one brings fresh towels daily. The employees stay outside more than inside and when inside no work is being done. God forbid if you need something you get the rolling of the eyes or a straight attitude as if it's not their job. Call lights are on up and down the hall but no one ever goes to see what's needed it takes again anywhere from 30 minutes to 3 hours to get any assistance and that's ridiculous. My mother asked if she could be put on the bed pan and the response given by one of the workers was hell naw and she did not come in nor did she get anyone else to come in. I've made complaints and nothing has been corrected and I know it won't be corrected. My next step is going higher until something is done. This place is a disgrace and needs to be closed ASAP.

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Piper Smiley

Words can't completely express the amount of gratitude that I have for the staff at Diversicare, Montgomery. It is not an easy decision to decide who and what facility to place a loved one. After visiting several facilities, I was invited by Ms. Felicia to tour Diversicare. From the moment I arrived, I was made to feel as if I was at home. Ms. Tammy was gracious enough to show me around and introduce everyone. The warm welcomes from EVERY staff member I encountered and residents truly made my heart smile. The facility was clean and it is clear to see that the staff truly care about the residents well-being. The rehab staff is AWESOME and I really appreciate Mr. Reggie and Mr. Robert motivating and encouraging my mom to reach her goal to walk again. I was able to visit my mom whenever I wanted. Everyone from her nurses, to CNA's, to PCT's to the ones who brought her food were so very nice and caring. If you are looking for a great place to care for your loved one, Diversicare is that place!!! They treated me and my mom like family, and that is something I will always be appreciative of!

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jamilia jones

This place was amazing. The staff was caring and consistent. My mother had a stay with a previous facility and her condition got worse. I immediately had her moved ,scared to death of the outcome of another disappointment. That was not the case…… Diversicare exceeding expectations. Not only did mom get better, we felt like we gained addl family.I would recommend this facility over and over. All places have issues but this one makes sure they do what they can to make it right.