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Elizabeth Haupt-Johnson

I was recently touring a family member who was also touring other facilities the same day - she was looking at options for her mom- The following day she called me to let me know she had chosen Hillview above the others because " it felt warm and the staff all were very friendly". She spoke highly of Wanda who took the time to stop and chat with her. VERY PROUD to be part of the HILLVIEW CREW !

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Circle Z Farms

I highly recommend Hillview Terrace Rehabilitation Facility. Unfortunately, my brother had to be admitted for two weeks. They took excellent care of him. The facility was clean, the meals were good and the staff were great. Mr. Drew Hill, Mrs. Carolyn, Christy, Cynthia, Lillian, Edwina, Jacqueline, Tameka and Mr. Reuben are the nicest, most professional, caring and hardworking people you will ever meet. They perform their job duties with precision, dedication and integrity. My brother had a wonderful experience that aided in his recovery. We are so grateful for their service, hard-work and great treatment of him. SZB

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Quinice Cooper

I really love the way that the Hillview staff has came together and made this family council event very pleasant and welcoming. They have answered all questions and made sure that everyone understood. I am glad that my grandmother is here she is well taking care of and they are very attentive to her and my needs and her health. She is very happy at Hillview.The staff answers all questions if they can’t they make sure that find someone who can .. I’m very pleased with there service.

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Devonte’ Burke

If you love your loved one, do not place them at Sunnybrook at Hillview Terrace. The staff and nursing staff are unprofessional and negligent. My Mom was repeatedly ignored regarding her pain and hygiene. Requests to change her were delayed or stalled daily. When we finally assisted ourselves, we found her raw, severely infected, and covered in horrific sores. The level of neglect was shocking and unacceptable. Our family is outraged by the care—or lack of care—provided at this facility. No one deserves to be treated this way.

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Lashonda Parker

The staff and nursing staff at Sunnybrook at Hillview Terrace are unprofessional and showed a clear lack of care and concern for residents. If you truly love your loved one, please do not place them in this facility. My sister, who is paralyzed was repeatedly ignored when it came to her pain levels and basic hygiene needs. On a daily basis, concerns about her discomfort and wetness were dismissed. When we asked staff to assist with changing her, they consistently stalled and delayed, often saying they would “do it later,” which raised serious concerns about what they were trying to avoid. When we finally assisted with her care ourselves, we were HORRIFIED by what we found. She was RAW, severely irritated, and suffering from a significant infection which led to an extensive hospital stay. The sores on her body were extensive and shocking—beyond anything we could have imagined. It appeared as though she had been neglected for an extended period of time, left to deteriorate physically and medically. As a family, we are absolutely outraged by the level of care—or lack thereof—provided by this facility. No one deserves to be treated this way, especially someone who is vulnerable and dependent on staff for basic human needs. Sunnybrook at Hillview Terrace failed our family in the most unacceptable way. Totally unacceptable!!! Her Concerned Family