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Charity Chambers

The staff at Mission Palms have been extremely kind and supportive to our family while my father has been staying there. He is suffering from a few medical issues, but the staff has taken him to his appointments, supported him with physical therapy, and kept our family updated as he recovers. We appreciate the kindness of everyone who works there so much and they have made this difficult time much easier for us.

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Curtis Noah

I had the pleasure of visiting my wife who's a nurse at Mission Palms here numerous times and I'm constantly impressed by the cleanliness and warmth of the facility the staff are not only caring and compassionate but also generally kind and dedicated to providing top-notch care My wife's dedication to the residents is inspiring and it's clear they adore her. I see first-hand how she interacts with the residents and they absolutely love her the residents faces light up when she's around and it's wonderful to see the care and compassion she shows them I've also had a chance to meet the Director and The DON and ADON and all the supervisors the maintenance team I must say they're all Rock Stars the professional dedicated and truly invested in making sure the residents are will care for it's clear this is a team effort and everyone plays a vital role in making this facility shine I feel confident that any family member Would be well looked after here it's truly the best place to entrust with loved ones

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Steve Richardson

I was extremely impressed by the professional care and overwhelming sincere attention and friendliness that every staff member had with my 91-year-old mother., Of whom was in their facility for approximately two weeks. Then their post follow up after she got home was above and beyond what I would have expected. Their Affiliated team had the same professional qualities and sincere friendliness and devoted care in her home as she had while in their rehab center. She is still in the recovery process, but It is comforting to know that she is in good hands. Thank you so much Mission Palms post acute facility for taking such awesome care of my aging mother. May God bless you all with a very Merry Christmas!

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Karyn Robinson

My father was referred to a skilled nursing facility and we chose Mission Palms. They said they had a bed and he was transported to their facility. Please be advised they have two sections, one for long-term care patients and one for skilled nursing. We were not informed of this and my dad was given a bed in the long-term care section. No one explained this to me and I was led to believe he was in skilled nursing. I should have realized, upon my arrival, that something was wrong. He arrived at the facility in the evening and just walking to his room it looked like an insane asylum with patients wandering the halls. One desperate woman in a wheelchair stopped me and asked if I was a nurse. One day after a breathing treatment I watched my dad's O2 plummet into the 70's as the CNA fumbled with re-establishing his oxygen. The care was truly awful and I contacted another facility and made arrangements to have him moved. I was then contacted by a representative from the skilled nursing side of Mission Palms who strongly suggested it was in my father's best interest not to be transported to another facility, but to have him moved to the skilled nursing side. This is where I was led to believe he was supposed to be in the first place. The care he recieved there was better, but not without incident. One evening as I was leaving I asked that he be switched from a canula to a mask as he breathed through his mouth when he slept. Once again, I watched in horror as this time his O2 fell into the 60s as the aide fumbled with the machine. He said the oxygen unit had malfunctioned. Two more units were brought into the room and he was unable to make either work. I suggested that there was a tank in the room and he should use that until a functioning unit could be located, which he did. Later that evening we were called at home and asked if we wanted my father returned to the hospital. I asked if he was stable and was told he was so I said, no. The next morning, a very angry nursing supervisor accused my family of contacting them and requesting my dad be moved back to the hospital. It was HER PEOPLE WHO CONTACTED US, NOT THE OTHER WAY AROUND. Here's the truth about skilled nursing facilities - they almost all suck after dark. My dad stayed in another facility, Sante of Mesa, where a family member could spend the night on a comfortable pull out bed, in a private room with a refrigerator and microwave. If you have the opportunity to stay with your relative and be an advocate for them, especially in the evening, do it. Sante of Mesa was much better and if you have the choice, I highly recommend. Based on my family's experience I cannot recomnend Mission Palms.

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Joy

The staff at Mission Palms Post Acute are very friendly and helpful. They always make sure patients feel comfortable and cared for. The physical therapy team has been absolutely amazing — supportive, encouraging, and truly dedicated to helping patients recover and regain their strength. Highly recommend!