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Robert Heun

My nurse Raquel, very young and beautiful.... She's amazing, she tends to me like no other nurse has....Thanks Raquel

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Frankie A

There are a lot of wonderful people living in the assisted living and independent living community… They have been waiting many months for something good to happen here .. I pray that someone will come along to save what’s left !!! These people need professional help 🙏

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Jennifer Hall

DO NOT send your loved ones here! My mother was admitted after a stay at an acute care hospital. There was one CNA and one RN for 28 patients. My mother did not get her night meds until after 11pm and didn't even get all of them. She was waiting for well over an hour for anyone to help get change after an accident when she and my Dad who was there with her asked for help. My Dad ended up staying all night to make sure she was safe and then we removed her first thing in the morning. The facility had zero concerns about us taking my mother out within 18 hours of admission. I'm filling a complaint with state licensing and Medicare Monday morning. Do not use this facility if your loved one actually needs care.

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Carrie Kitchell

My mom stayed here for 4 nights after a recent hospital stay. The building is older, although I think they may be renovating it. Her room was very warm the whole time and they didn't/couldn't adjust the temperature. I ended up bringing her a small fan to try to help. The nursing staff is kind, but many of them seem to be a bit incompetent. She's on oxygen, and needs to wear a bipap at night. The nurses that were there for the first two nights didn't know how to use it, and even when I tried to show one of them, she shook her head and was unwilling to try. She didn't get her meds until the evening of the second day she was there, and the schedule for giving meds was inconsistent. The physical therapist she saw was wonderful. The food was just OK, but she didn't really get to choose anything from a menu. One woman came around on Sunday and took her order for Monday, but the rest of the time she just got whatever they gave her. I tried calling the front desk to arrange transportation for a doctor's appointment, but the woman said to call back later. When I did, I left a voicemail, but nobody ever got back to me. I ended up taking the day off to take her myself. I was able to get her discharged after 4 nights because I just didn't feel confident that her needs were being met there. When I arrived to pick her up, several people rushed in to get her to sign some documents that were supposed to have been signed upon her arrival. Looking at older reviews, I think that this place was probably great in the past, but the current management could benefit from tightening up some things with staffing/training.

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Admissions Director

I have so much to say about this facility. I'm very impressed with this facility as well as the healthcare workers. And thanks to front desk workers, activities people, all the PT and OT people, the Maintenace crew, the janitors and the cafeteria. I appreciate all the different meals they came up with. 5 stars to all of you. Being here for 2 months, I can not say one bad thing about Springdale. I kept communications open and any concerns I had or my partner, these problems were taken care of. All our families are living out of AZ and Springdale is our family. My partner will be here until she goes to her home, where no more pain will hurt her. The facility has much love and caring - I had bad days and they were there to comfort me. Janice made sure I had water and was a great sport answering my call light. She is a hard worker and I give her 5 stars. All the nursing were great too. I give them 5 stars. I will be giving Springdale 5 stars. Everyone deserves a thank you from me and Addie. so Thank You! Bless all of you and keep doing the best you can do. Always remember the smiles and laughter in room 37! - Donna