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ws baddie

THIS PLACE NEEDS TO BE SHUT DOWN OR ALL NURSES NEED TO BE CHANGED. If I could give 0 stars I would they don’t deserve not ONE. I don’t recommend this place to anyone my loved one was here for almost 3 months and I was there for her everyday I would see the neglect they would leave her without changing her in hours nurses just on their computer acting like their working to waste time. I guarantee the people posting good reviews must be the people working at the place and lying! My loved one was so mistreated, not getting her medication, she would sometimes spill the ice water on herself (overnight) and no one would come help her no matter how many times she pressed the help button. BEDBUGS!! They infact have bedbugs the day I saw my loved ones bed full of bed bugs she would constantly get bit After complaining and showing them for days they finally changed her bed and gave her a worse bed then what she had no rails half of the time my loved one would be almost falling off. I took her out that place and brought her home instead. Please read before bringing your loved one here They don’t care for their patients.

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Vanessa London-Johnson

In this fast paced of Technology sometimes we need to just sit down and reflect the people who are taking care of you. I like to go ahead and explain my situation I had Surgery which got infected. I was transfer to a place called South Mountain Post Acute My options are vegan to help my healing process. The management and staff went above and Beyond to accommodate me . This is why I elect to give out some really positive kudos to three amazing workers and they are . Mr. James Hunter. Miss Keyondra Lane and Mr. Jesus Espinoza thank you for all you've done for me. The Dietary staff has assisted me in my recovery having a successful healing process the food was great. Protein, calories dietary efficiency It's always hot on time. The staff is courteous professional extremely approachable. If you had to come to a place Medical treatment or long-term care. I recommend this place. Thank you again respectfully Vanessa London Johnson.

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Nikia Abdul Al Nazaha El Shabazz

***BEWARE: MEDICAL NEGLECT & INCONSISTENT CARE*** I'll start with the little bit of good we experienced before our loved one was transferred to ICU from this place. Mrs. Iris actually cares for people and it shows in how she handles her patients and the physical therapy helped to challenge our loved one to become more self-sufficient while there. Other than these two, there is NOTHING positive about the harm, injury, and gross negligence experienced by us toward our loved one. Preface: Our loved dedicated almost 45 years of life as an LPN in skilled nursing facilities such as this one and about 10 years as an aide prior to becoming a LPN. All of those years in service to helping other just to be mistreated and neglected over and over by the very people who are supposed to help and care for people. One of the nurse used a condescending tone when she asked our loved one, if she was a nurse for so long, then what would she do with a patient requesting nausea medicine and pain medication? 10/29/2025, First Day there, we found our loved one was soiled for over an hour just after arriving at the facility the night before. We called the aides and they came right away (unusually quick compared to other times) to change our loved one, but aide care throughout the length of the stay (almost 3 weeks) was inconsistent. Some aides were good (professional and courteous), but particular ones were very rough, rude, and condescending with their patients and this seemed increasingly the case on weekends. Later that same day around 3pm, our loved one had asked for as-needed, prescribed pain medication, but during our later visit at 6:12 pm that same day, still no pain medication was administered. Pain medication was not administered until around 1:30 am the next morning, despite our loved one being at a pain level of 7 to 8. This is just the beginning of our experience, which ended with our mother back in ICU (Thank God). Mind you, we were blessed to be able to visit almost everyday and to experience the negligence and malpractice in-person and be a second voice amidst the lack of adequate care. The nursing in particular was very inconsistent, meds were not passed consistently and the LPNs often used the excuse of administering nausea medicine as the reason for not giving pain medication (which begs the question about other prescribed medication being given on time or at all), stating that they didn't want the patient to throw the meds back up. They would give nausea medicine and not show up for 3 or more hours consistently. Meanwhile, our loved one suffered in agonizing pain. Our loved one was transferred to a hospital for an infection that could should have and should have been caught by staff if anyone cared enough to review the lab work. Additional, if we would not have demanded transfer, staff had planned to do in-house testing to see if they could find any reason why our loved one was in so much pain. All of this while they failed to even do a full vital sign check prior to calling the ambulance. Not one full vital check was performed by the LPN on duty or the Assistant Director of Nursing, who eventually calling the ambulance after being asked 4-5 times. PLEASE TAKE HEED, If you have read up to this point, you care enough about your loved one to be thorough in your research. We did the same, but decided to give South Mountain Post Acute the benefit of the doubt. DON'T BE LIKE US! DO YOURSELF AND YOUR LOVED ONE A FAVOR, PASS THIS FACILITY UP! Our loved one spent 9 days on a ventilator and almost transitioned prior to being discharged from her 3rd hospital based upon how critical they were. Our loved one made a miraculous recovery, just to be harmed and neglected by the actions of this facilities' staff members. Remember, we were there almost everyday and our loved one dedicated almost 45 years of life to caring for people in facilities like this to know what abuse, negligence, and malpractice looks and feels like, most people don't however. IT'S NOT WORTH THE RISK!!!

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David Rojas

Terrible place. Knowing what I know now, I would never allow nor recommend another relative, friend, or even stranger stay here. The staff is negligent, incompetent, and manipulative. I’d bet money that anyone posting positive reviews either 1. Didn’t visit their relatives regularly. 2. Wasn’t in a position where they needed complete and total care. Beware of the negative reviews as I also gave this facility the benefit of the doubt and my family suffered the consequences because of it.

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Sherril Froggatt

The therapist are really caring and did a great job getting me walking again especially Mark!!! I give them a 5 star review!