M

Maximilian MacCloud

I would have given 2 stars had they not lost personal items and mixed up patient info.

S

sue luzwick

I am in absolute shock over the quality of care here. Unbelievably poor. If a higher up sees this review he should contact me immediately. The nurse poked a hole in my vancomyocin antibiotic bag and didn't tell me and just put a black paperclip on it to stop the leak. She was going to put that in my picc line. When I told her that it wasn't sterile anymore and I have a bad infection in my new knee replacement she went out and got an emergency supply that was half the dose. I have never seen such shoddy care...EVER.

E

Elizabeth Pritchard

I would not recommend this facility. The rooms and furniture are in poor condition and the floors are filthy. Overflowing bug traps and spiderwebs can be found behind the furniture. My father was taken here after a hospital stay and we were never provided any paperwork or a tour of the Facility. The physical therapists insisted on getting my father try to sit and walk when he clearly could not. After a week my father was released on hospice and sadly he died a few days later. The only reason we ended up here is because the hospital could no longer keep him and we were forced to make a decision from a list handed to us in the hospital. This location happened to be the closest. The guilt I feel for the week he stayed here is unbearable.

B

BDW

I was in Good Sam's facility on Windsong in PV in July for 3 weeks after a challenging surgery. The facility itself was as homey and welcoming as can be. The staff was amazing in spite of having staffing issues which has nothing to do with their particular facility....a general issue. I was thankful for the caring and kind efforts of those who took care of me. All aspects were appreciated. I only took exception with 1 RN....who is hopefully no longer there. These people work hard in a primarily thankless and difficult environment... I appreciated them so much. God Bless.

D

Debra Winsberg

My family member spent two weeks at Good Samaritan Prescott Valley following an acute total hip replacement. I can't say enough good things about the wonderful staff and facility. I would give them 10 stars if I could. It took a day or two to get his pain managed appropriately, but after that we were more than satisfied with his stay. The facility and his room were spotless, and trash was emptied daily. The food was excellent, and he actually gained weight (which was a good thing). The staff was skilled, friendly and compassionate. I would recommend this facility to anyone who wants their loved one to have quality care.