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Nancy Lucas

Main thing is the staff. They were always kind and considerate. They answered all my questions and helped with all the little things that make a difference. I always felt comfortable with the care Leon was getting. The only disappointment was the food. Leon did not care for it. Thanks to everyone for their care and their smiles.

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Virginia

While the nursing and therapy staff were professional, attentive, and central to my recovery, my experience with administrative staff was far less positive. On multiple occasions, administrative leadership appeared dismissive toward both patients and frontline staff, and there was little sense of concern for patient well-being or recovery needs. When I asked about adjusting my discharge timing to allow for additional recovery, I was met with resistance and an inappropriate response that felt more intimidating than supportive. I later learned from another resident that they had experienced a similarly threatening interaction regarding discharge matters, which suggests this was not an isolated incident. Overall, I would recommend this facility for the quality of its nursing and therapy care. However, patients and families should be prepared to actively advocate for themselves when dealing with uncooperative or even hostile administrative personnel.

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F.R.

Mom there for hip replacement surgery and a complication during surgery w/a small crack in femur. Arrived last night and had a great day today w/many areas of expertise showing up to evaluate her plan. Kellie spearheaded the matter and we felt very well taken care of. Kudos to nurse Jeff and CNA Khia (sp). Answered many questions and today she was in the best care. Thank you. I went home for the night feeling calm. ☺️

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Lisa Hood (Wavyladylisa41)

One of my first interactions with Ivan involved getting a medication of mine. I had already missed several doses and he tried diligently to get it but, it was $6000 dollars for a 2 week supply, of Austedo and it couldn’t be ordered. I had to get my personal supply to the facility. So, we had to focus on getting my sister in after hours. I couldn’t miss anymore doses. My sister called when she got to the facility and Ivan met her and then he got me the crucial dose of medication. Throughout my 2 month stay, at Life Care Center of Scottsdale, we had numerous conversations about life and health…Thank you, Ivan

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John Ford

The staff was really good and I had good care getting released tomorrow and going home to recuperate but a couple mine are little issues but the nice thing is I deal with them directly and they fixed it right away. There’s no reason to report bad because everybody’s gonna have a few mistakes, but they overall the staff and the care was very good. Highly recommend Hi there if I get off I get out tomorrow. You have a great weekend. You can’t leave it against the rules. This Lifecare facility in Scottsdale called Lifecare Scottsdale received a unanimous good report from the state and that that’s really hard to do. I worked in the medical field for 40/40 years Medical fire field and this facility at one time years ago was not one that I would recommend but they were great now and I can see why they passed everything. The staff is very educated. The administrator is very nice and the crew here was very good to work with then the food staff was really nice also so I’d highly recommend if you have to use it I know you’d much rather not and I would hope you don’t have to ever use it.