M

Maria Adela Almanza Gonzalez

Thank you to all the staff to take care of my mom! The place is clean , all the nurses are so respectful and professional , my mom was healing well , I highly recommend Osborn Health for a wound care recovery, also thank you for care about your patients following after discharge still be in touch to see everything is ok 🙏 God bless all of you !

A

Aurora Baltierra

My family and I were incredibly hopeful for this place. My sister heard great reviews from transport about this location, but soon found she was misled. To be fair, the therapists and doctors have been great. However, staff and certain CNAs have been a joke to say the least. Leaving patients in their own filth for hours at a time, not answering patient's call buttons for hours at a time, when they're close to literally falling out of the bed, inedible meals, the list goes on and on. We wish we had the financial capability and options to move our family member, but we don't. Hopefully, this review doesn't fall on deaf ears. All I can say is don't send your loved one here unless you want random people wandering into your room, half naked at all hours of day too, because no one is going to respond to your pleas when you shout at them to get out. All of this is just unacceptable.

B

Bonnie Hurst

I would not recommend this center to anyone who is elderly and has had surgery that requires therapy. There is evidently no communication between nurses and therapists as to how a patient needs to be handled. After 3 weeks my family member came home in worse condition than they went in. Sent home with soiled undergarments and a grade 4 bedsore. They are now totally bedridden.

M

michael strzalka

Osborne Health and Rehab is an absolute disgrace. A family member entered this facility needing physical therapy, and their health declined every single day. We were told clearly and confidently that they would receive therapy several times a week. That was simply not true. In reality they received about one hour total for an entire week. The staff did not care and never followed through on what was promised. The workers here are lazy, inattentive, and dishonest. Bed sores developed because they could not be bothered to reposition or properly monitor the patient. The room was filthy. Call lights were ignored. Basic hygiene and comfort needs were treated like an inconvenience. The level of neglect was shocking and completely unacceptable. There is no compassion, no urgency, and no accountability anywhere in this facility. This is not below average care. It is dangerous. People go here expecting recovery and instead end up suffering because of pure neglect. If you value the safety and dignity of your loved ones, do not bring them to Osborne Health and Rehab. This facility failed in every way and should be investigated immediately.

I

Izzy Z

I love the staff that’s here, my mother is a patient here and throughout this pandemic they have been so helpful. They have recently opened up to visitors and require screening when walking in. I think it’s wonderful that we are able to visit or family memes again. The place is so clean my mother is happy with the care she gets. The receptionists Madi and Ria are so helpful at making sure we know where we are going and if we need any help.