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Michelle Keller

My mother and I came here after a terrible experience with another rehab! The staff here is fabulous! The doctors, nurses, CNA and therapists have been truly great.

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Sandy Goodfellow

Special thanks to Blake, Keilie , Stephanie, Otis and Ruby!! Very great staff. My kids were very happy as was I today after spending the day with My Husband. The staff showed up everytime he called , answered my million's of questions. Thanks to you all. 5 STARS Day # 2 Steve is very happy there, doing great and moving!! Thanks to all the staff. Day # 9 My husband is doing fantastic!!! The therapy team is so awesome, and kind he really loves Keillie she is spunky and fun. Arnie his nurse for the day is great. My family is very happy with the care and kindness we have received. Thanks to all the staff Amazing job everyone at Cascadia!! My husband is coming home. This therapy team is amazing!! He is home now thanks to Boswell Transitional !! They are amazing the social workers I fell have it very rough! Seneca and Kristine are amazing. I was helped get everything turned in for long term care. They are very caring.

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Sarah Henrichs

My father had been placed in this facility twice. The first time seemed okay with very little issues. The second time felt like a 180 with a ton of concerns. The social worker (I believe her name is Seneca) is possibly the worst. She is very rude, doesn’t communicate (I spoke with her one time) and is the least helpful person I have met in the field. My father was discharged to an assisted living facility that I had no information about, and that facility immediately dropped him off at the hospital and told the hospital they were given no information, so my father sat in the hospital for hours while they tried to contact a family member. Also when my father began his stay at this facility, he had plenty of his own clothes and shoes. None of his personal items were transferred with him, literally had nothing. I have called multiple times asking for his personal items and not one person answers the phone. I am honestly surprised this facility does not have more lawsuits and/or board complaints about the employees. You are caring for vulnerable individuals, please have some respect for them and their family members.

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Mary Lou Martinez

Good morning, today my mother will be discharged and before it gets past me, I like to state that more often customers usually only submit reviews when they have a bad experience and not good experiences. Well let me tell you, that from my mothers PT/OT, Nurses, CNA, and especially the Activity staff member that went above and beyond and styled my mothers hair, they were all great. Everyone is pleasant and makes you feel comfortable in leaving your love one in the facility.

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Randall Robinson

My sister was there for 21 days after a blood clot removal in a nearby hospital. I was not in the area. It seemed the medical attention and PT and OT were good. But getting discharged was a very different matter. The case management depth didn’t return emails, or phone calls promptly. When I did get through which is one out of every 5 tries, the things. I asked for and needed were incomplete. Then her discharge was delayed due to the case worker not submitting documents to the doctor to fill out and sign. Both the facility that she was discharged to and I did not any response for days. It resulted in a day’s delay and much confusion. So medical staff good. The director of Therapy would pick up the phone and return calls in a timely manner. Case work department not so much. Very frustrating and cost my sister a day in there that wasn’t covered by insurance. On she could ill afford. I’m still waiting for some documents that were promised me for insurance and financial actions. Very disappointed by this since this facility had high rating by Medicare.