Sante Of Surprise is a Medicare-certified nursing home located in SURPRISE, AZ. CMS overall rating: 5 out of 5 stars. Accepts both Medicare and Medicaid.

Sante Of Surprise

surprise, AZMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

14775 WEST YORKSHIRE DRIVE

SURPRISE, AZ

Maricopa County

Service Area

This nursing home is located in Maricopa County and serves residents in the AZ area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

SANTE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 1.13 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.63 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 36.4% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 43.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.6
419 reviews
Lisa Kay Moore

Lisa Kay Moore

I can't express enough gratitude for the exceptional care my dad received at Sante of Surprise. From the moment he arrived, the staff demonstrated a level of compassion and professionalism that immediately put our family at ease. The facility itself is clean, comfortable, and well-equipped, providing a safe and supportive environment for recovery. The therapists and nurses worked tirelessly to create a personalized treatment plan that addressed my dad's specific needs, and their dedication to his progress was evident every step of the way. One of the highlights of our stay has been the outstanding service in the dining room, thanks to Toby and Nira who goes above and beyond. Toby is always in a good mood, which made our days everyday and Nira is incredibly attentive, remembering individual preferences and dietary needs, ensuring that everyone feels cared for and comfortable.The combination of excellent medical care, comprehensive therapy programs, and the supportive environment created by the entire staff, including the wonderful servers, made Sante of Surprise an invaluable resource for my dad's recovery. I highly recommend this facility to anyone seeking compassionate and effective rehabilitation services.

Verified Google review
Shelley Rafilson

Shelley Rafilson

I recently was at this rehab for a short period of time. I had to write a review because I wanted to give an excellent rating for Claudia the wound care nurse. She does a great job, professional and skilled, and she really cares about her patients. They are fortunate to have her. It is a very nice rehab, staff also did good job, nice clean rooms, food good and when having to have short term rehab a nice place to stay where staff care.

Verified Google review
Beatrice Anderson

Beatrice Anderson

Sante of Surprise is by far the best care you will receive for you or a loved one, the staff are amazing. Tim is my favorite Nurse, I trust him deeply with my care. I will like to thank Terri for her helping my Mother throughout her days while being there, she always had an awesome attitude. Thank you to Emillio for all the delicious meals! the dinning room is so beautiful and peaceful, Tobe and Nira have amazing customer service and is always determined to give you the best experience possible, I will also like to thank housekeeping as well for their service!

Verified Google review
Luis Manuel

Luis Manuel

I had an amazing experience here, the nurses and staff are so friendly! The dinning room is outstanding, amazing food and excellent servers. If you want the best service ask for Nira or Toby! They both have very good customer service and always smiling!! Everyone at Sante is so kind! Highly recommend.

Verified Google review
Danny Moore

Danny Moore

This place is an answer to prayer. My mom was here for about 6 weeks. I spent an hour with her almost everyday. Every staff member I encountered was friendly, and I think I ran into all of them. The medical staff took amazing care of my mom. The food was so exceptional and so much better than you'd expect. When dinner was something my mom didn't want, she was able to order something off a large and diverse menu. The people who cleaned were nice, the people who brought food were nice, the front desk people are nice. There are people working there that are angels in disguise. If your loved one needs something and is having trouble, make sure you bring it to staff attention Monday to Friday 8 to 4. They will handle all needs and situations, but if you bring it to their attention within those time frames, these people will move heaven and earth to help their residents. I can't say enough about this place. Thank you to everyone that works there. Amazing facility.

Verified Google review

Reviews from Google Places for Sante Of Surprise. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.