S

Sherry Laffite

This was my first time in a rehab. facility. It's felt like a home away from home for me. The employees are wonderful. I couldn’t have been treated any better or been happier. It’s been a great experience and I highly recommend it to anyone needing this type of care. I loved the private room, the physical therapy and the physical therapists, the freedom to walk, with a walker, anywhere within the facility. It’s a two story building with an outside courtyard, and it’s open to everyone to use. The nurses are top notch and the CNA’s are so kind, caring, considerate and friendly. They try to accommodate your needs and requests and succeed 99% of the time. Sometimes they’re too busy, once in a while they might forget, but they’re human. We’re all human. My husband physically went to many of the rehab. facilities in Tucson. He told me that Park Avenue was by far the best facility out of all the ones he looked at. Now that I’ve lived here for two weeks, I completely agree with him and I thanked him for choosing this place for me. It feels as close to home as my real home. The employees feel like family and the other patients that I’ve met feel like friends.

A

Aryeh Bond

Beware of the admissions, Brianna from admissions first assured me I had a bed. She claimed to get to get clarification from the board regarding their policies but shouldn't be a problem and instead of getting clarification, I was told I was denied access claiming they couldn't meet my needs, without even knowing what those needs are. If attemptting to just ask about their policy and their false reassurance is any reflection to how the rest of park and health gives accurate information, I can only imagine if someone whose loved one is there is receiving accurate information about their loved one.

D

DollLover2

I had some bad days/nights in the beginning! Once everything got adjusted it all went a lot smoother!! Most of the staff was great, but like my momma use to say-“there’s always a bad apple in the bunch”!! I would give Georgina and Nurse Michelle a 10++star rating if it was possible, there were/are others but I’m terrible at remembering names, lol!! The food was pretty good too!!! I HIGHLY RECOMMEND THIS REHAB FACILITY AND WOULD GIVE IT A TRIPLE RATING IF I COULD!!!

L

Lilian Aldama

My mother was at this Physical Rehabilitation Center. All the nurses were very kind and concerned about my mother's well-being. The therapists' care was also excellent and very professional. The food was delicious and nutritious. The place was very clean, and all the linens and towels used after bathing were spotless. Thank you, Park Avenue, for such excellent service, especially to two nurses, Georgina and Lupita.

C

Cheryl McNulty

I am currently a resident of this facility and I have been for 7 weeks. I am here under long-term care. To begin with the management staff has been very accommodating as I still work part time remotely and they have been wonderful in providing me an area to still accomplish this very important activity for me as it keeps me healthy mentally which is just as important as physically. The minor other complaint I had when dealing with my rooms was quickly addressed with complete satisfaction. The physical therapy and occupational therapy is top notch. I have been dealing with a spinal cord injury for 40 years from my car accident and they are aggressive at my own pace and I have shown the most improvement since my accident so very long ago. I personally like the food as I am able to eat in the dining hall which they will take your order of the day and if you do not like what they are having they will give you alternate foods to eat. For the patients who have to eat in their room if the food is cold they have microwaves at the nurses station and will heat food for you. They do allow refrigerators in the rooms which is a big plus also for snacks and such. The call light times could certainly use some improvement but I have seen where they will try to give you a roommate which can balance it out a bit by having an independent person with somebody who needs more care and they can bring to attention but the other person needs. They have many activities daily and once a month they do have a resident council meeting with the staff and the residents to address any problems. My overall experience has been very positive and I am critical of staff that do not help people who have no voice literally or mentally or for whatever reason. The majority of CNAs and nurses have compassion that I admire in their positions. The CNAs are the backbone of patient care as they are in any facility and they do a great job overall. I am not sure what has changed in the last year again upon reading the reviews but this is just my opinion if anybody needs to read something about this facility. They also allow smoking which of course we all know none of us should do but I do and it is allowed here. I was also able to decorate my room and family is ALWAYS welcomed.