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Damian Makki

Do not send your loved ones here. This facility has some serious safety and care concerns that need to be addressed. My grandmother was admitted following a stroke and received dangerously inadequate care during her week-long stay. I'm sharing this detailed account so other families can make informed decisions. Patient Safety Issues - Dietary restrictions consistently ignored despite documented medical needs - Incorrect medication administered for her condition - Discharged with ANOTHER PATIENT'S MEDICATION (critical safety violation) - Found alone in the bathroom after 15+ minutes of calling for help Neglect and Poor Care Standards - Received only ONE shower during entire week-long stay (and only after I personally requested it after multiple requests) - Physical and occupational therapy schedule provided just once during stay - Facility had a persistent foul odor throughout Communication Failures - Zero callbacks despite multiple voicemails to staff - No updates provided to family about her condition or care plan - Repeatedly given false information about her transfer status - Family not notified when she was finally transferred Transfer Coordination - I had to physically come to the facility to initiate her transfer - Staff did not coordinate with receiving facility - I had to do this myself - Lied to repeatedly about transfer timeline The nursing staff appeared skilled but severely overworked. The real problem is management and operations, which seem both incompetent and borderline negligent. The facility is outdated and in poor condition. My grandmother deserved dignity and proper medical care. This facility failed on every level.

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Michael M

I would not recommend this place for anyone. My mom was in there with an amputated leg. I don't think they did enough for her to gain any strength. They wouldn't even let her utilize the toilet. They took her television away as she needed it to be up louder than normal due to hearing loss. Her telephone in her room did not work. She stated that the food was terrible. I myself would go and get food for her to eat. My grandmother was there many years ago with the same situation and they took very good care of her. I wish I had chose another facility for my mom.

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Jeff Dyer

This place is the worse place possible to bring anyone you care about. They are currently under investigation by the federal and local law enforcement. My father was there for almost four years. Upon moving back to Tucson and moving my father in with me. Upon reviewing his finances, I realized that Sabino Canyon had been keeping his VA Benefits even after being paid in full for each month there by Project Home Fiduciary. When I first investigated my father‘s finances, Sabino Canyon they claim they did not receive any VA benefits for him. After talking to VA I found out that was untrue. I went to talk to the director and asked him why they had no record of their VA funds. I threatened to call the police so that I could have that investigated. After telling the director I was gonna call the police an hour later he claimed that they did receive the funds from the VA. We’re talking about upwards of $50,000 DO NOT TRUST THIS PLACE. Also, the place is in horrible condition. Please look at the photos I have included.

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Christian Lara

Sabino is a great facility that will treat your loved ones with nothing but the best care! When you walk in first thing you see are the many awards they have won throughout the years, and they have an amazing therapy team as well as the nurses and CNA’s just being wonderful and treating everyone with respect an having a great attitude. Every staff member is always available to go above and beyond to help patients and family members with their needs. The experience I’ve had an Sabino has been nothing but amazing and is definitely a place I would recommend to take care of your loved ones!

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Jolene Echave

This place doesn’t even deserve a star, the care was horrible. There are a couple staff members, Jenny and Neo were CNAs that cared. They failed to give my father breathing treatments as scheduled. We won’t even discuss his embarrassment of being left in a Tshirt with an adult diaper and no other clothes. I understand insurance dictates but insurance goes off of notes, which in this case said my dad was fully independent, that’s funny because he can barely stand on his own. Today was discharge with absolutely no discharge planning. I wasn’t asked once if he had a walker to go home, when I asked when his last nebulizer treatment was I received a blank stare only to find his last treatment was yesterday at 7pm. No one was alarmed that he was straight breathe. In the 7 days he was there he lost 10 pounds due to the horrible food. The list goes on. If you love your friend or family member, please keep them away from this facility.