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Jerry Newton

It is crazy to me if there is one catastrophic situation resulting in the pain and suffering of our loved ones, elderly most of all there should be a meticulous investigation. Neglect is the worst form of any treatment. I woukd rather be beaten with a stick hourly than left to sit in my pee and poop. Long enough to cause a gigantic bed sore 4 inches down her thighs up to 3 inches into her lower back, bleeding at that. Then left in a wheel chair in the bathroom for over 40 minutes when she couldn't walk or stand??? Out of sight out of mind. They tried to kick her out a week early, I got a 3rd party appeal that granted me a week and a half extention( not knowing of her neglect ) hoping for her to atleast stand. They called me 2 days later and said we are sending her home in two days. By this time I was angry and was informed by my brother she was quarantined! They sent her home with MRSA AND BED SORE , A YEAST RASH AS WELL AS HUGE UTI. This after she spent 3 weeks in icu fighting being septic! Week and fragile she was happy to be home, and home health (united health) denied her in home care . He died 3 days later. 2 days before Thanksgiving. These people should be ashamed of themselfs! I dont care how nice they were or bs like that they are liars and contributed almost in full to my mother's death. Thank you so much . And to those who read this please turn and run. There are 5 other reviews almost identical to mine the health department is my next step along with government all the way to president this has got to stop what did our elderly do to diserve this treatment. My mom was 82.

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Alexus Underwood

The Highlands of Bella Vista is a great facility where resident care is the utmost priority. While visiting the facility with my own children, we often visit with residents within the facility taking part in activities, holiday functions, and meals. It is apparent that employees at this facility love the residents they care for and create a homey environment while prioritizing physical, medical, and emotional needs.

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jorja schlapp

Highlands Rehab Bella Vista was where my dad diabetic bedridden was.I witness poor hygiene care his face wasn't wiped off,nails trimmed or shaven.Dad was not dressed warmly with long sleeves or warm enough blanket with room so cold.Dad told me he had to stay in his diahhea Bm which caused his sore broken down skin. Bedsores.I heard dad cry out from being cleaned up while waiting to visit in roommate Mark space visiting with him.Need better bowel monitoring for laxitive stool softners.I witness dad meal tray unreachable to eat meal or meat to salty or over cooked & dried out.Rehab didn't have enough staff stated an aide to help my dad eat.No other food options offered didn't cater.They didn't care if dad starved.I started coming to assist dad with meals.Teresa & staff turned dad's bed the opposite direction to the wall so he couldn't see from his window the birds or tv.This upset my dad extremely they wouldn't listen to his needs.Rehab wanted my dad death he was a problem for them.Dad died of Diabetic protein calorie malnitrution.He is greatly missed.Dad was Neglected he told me or I witnessed. for $286.00 a day.This rehab doesn't deserve to care for anyone else if they couldn't care for my dad.

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Elizabeth Yarbrough

I work as a travel CNA in the NWA area, Highlands health and rehab is my FAVORITE place to go. The staff, the facility, the whole ambience of the facility is just amazing. Very much a family oriented vibe. I always tell everyone if I ever have a friend or family member who needs long-term care or rehab to always send them to Highlands in Bella Vista!

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Anna Grace Adams

Highlands Health & Rehab provides exceptional care with a team that’s both kind and professional. The facility is clean, well-run, and focused on making residents feel comfortable and valued. Highly recommend!