THE PINES NURSING AND REHABILITATION CENTER is a Medicare-certified nursing home located in HOT SPRINGS, AR. CMS overall rating: 2 out of 5 stars. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Garland County and serves residents in the AR area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
β Below average
β Below average
β Above average
SOUTHERN ADMINISTRATIVE SERVICES
Part of a multi-facility healthcare organization
β Below average (higher is better)
β Above average (higher is better)
β Above average (lower is better)
β Above average (lower is better)
A dear friend of mine lived her last few months at The Pines. The administrative staff and lead nurses are excellent. We had a few issues with the CNAs and lower level staff. Overall, she was well cared for and the facility was helpful.
This place helped to contribute to the death of my mom. I completely blame the nurses and head staff there. If you care anything about your relative donβt take them here. The workers could care less about their health or safety. Itβs all about money to them.
My mother stayed there for a year! We thought she was doing better, but same !!! I would go into detail but it would take to long! She died on Saturday the 7th 2024 ! They keept her alive since October! Keeping her alive for money! This world is terrible place!
My father-in-law was in this facility. They made him very comfortable. The nurses were knowledgeable. He was a medically complex patient, and we did not have any issues with his stay. The team of therapist worked with him at his own pace. The support staff helped him and his girlfriend with anything they needed. I would definitely use this facility again.
The staff are friendly and very helpful, the nursing staff and CNAs are a bit overwhelmed at times. Physical Therapy is excellent. The thing that really takes from the center is lack of cleanliness, cross contamination, not following recommended procedure for patient care. I was there almost a month and our drinking cups were only washed and sterilized once. They did improve their dietary toward the end of my stay. Like I said previously, the staff are very friendly and helpful, but their knowledge and practice of aseptic technique is poor.
Reviews from Google Places for THE PINES NURSING AND REHABILITATION CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.