THE PINES NURSING AND REHABILITATION CENTER is a Medicare-certified nursing home located in HOT SPRINGS, AR. CMS overall rating: 2 out of 5 stars. Accepts both Medicare and Medicaid.

THE PINES NURSING AND REHABILITATION CENTER

hot springs, ARMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

524 CARPENTER DAM ROAD

HOT SPRINGS, AR

Garland County

Service Area

This nursing home is located in Garland County and serves residents in the AR area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

βœ“ Above average

Chain Affiliation

SOUTHERN ADMINISTRATIVE SERVICES

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.54 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.18 / Industry Avg: 2.5

βœ“ Above average (higher is better)

RN Turnover RateFacility: 50.0% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 40.2% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.4
22 reviews
Rachel P

Rachel P

A dear friend of mine lived her last few months at The Pines. The administrative staff and lead nurses are excellent. We had a few issues with the CNAs and lower level staff. Overall, she was well cared for and the facility was helpful.

Verified Google review
F L

F L

This place helped to contribute to the death of my mom. I completely blame the nurses and head staff there. If you care anything about your relative don’t take them here. The workers could care less about their health or safety. It’s all about money to them.

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Jennifer Miller

Jennifer Miller

My mother stayed there for a year! We thought she was doing better, but same !!! I would go into detail but it would take to long! She died on Saturday the 7th 2024 ! They keept her alive since October! Keeping her alive for money! This world is terrible place!

Verified Google review
Melody Brinsfield

Melody Brinsfield

My father-in-law was in this facility. They made him very comfortable. The nurses were knowledgeable. He was a medically complex patient, and we did not have any issues with his stay. The team of therapist worked with him at his own pace. The support staff helped him and his girlfriend with anything they needed. I would definitely use this facility again.

Verified Google review
Carol Johnson

Carol Johnson

The staff are friendly and very helpful, the nursing staff and CNAs are a bit overwhelmed at times. Physical Therapy is excellent. The thing that really takes from the center is lack of cleanliness, cross contamination, not following recommended procedure for patient care. I was there almost a month and our drinking cups were only washed and sterilized once. They did improve their dietary toward the end of my stay. Like I said previously, the staff are very friendly and helpful, but their knowledge and practice of aseptic technique is poor.

Verified Google review

Reviews from Google Places for THE PINES NURSING AND REHABILITATION CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • β€’ Admission process and requirements
  • β€’ Insurance coverage and costs
  • β€’ Available amenities and activities
  • β€’ Staff qualifications and experience
  • β€’ Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.