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Terry Anderson

DON’T SEND ANYONE YOU CARE ABOUT HERE! My father was sent there for physical therapy due to now being a double amputee. He had surgery on Thursday and was sent there the following Monday afternoon. Arrived about 4:30pm and not even 8 hours of being there already made the decision that this was the worst place and he had to go somewhere better. Was denied pain medication due to “the hospital didn’t give them a printed script” (even though later I found out they did have it), stated it would be about 11pm/midnight before he could get his pain medicine unless we wanted to have them do a one time for a lower dose. Informed them to go ahead with that, the nurse proceeded to say “it will still take about an hour or so because I have to call the Dr.” informed her that was fine. By 6PM STILL no pain medication…when asked about it “they were working with the pharmacy still to get it” and was offered Tylenol and informed the nurse to go ahead and bring the Tylenol. I left the facility around 7pm and when I called to check on my dad a little after 8pm he STILL HAD NO MEDICATION!!! When trying to call the facility I had to call multiple times to finally get someone to answer. They of course tried blaming it on my father and said they JUST tried to give him Tylenol ... (over 2 hours later). When asked who was taking care of my father, they refused to tell me numerous times till I was transferred to a nurse, and she finally gave me that information. The next day my father and I received COLD shoulders from all the employees but a few. That day he was there till about 6pm. The nurse only came in twice (7:30am-6pm); the second time was due to me standing out the door trying to get someone to help him to the bathroom. His new transport arrived at 5pm…no one told transport we were ready and no one told us transport was there. I had to go out there and I saw him waiting and put in the initiative. That’s when transport told me he had been waiting there at the nurse’s station the whole time no one had helped him. By that time, it was about 5:45pm and still no nurse or anyone to help get him transferred and out. HORRIBLE HORRIBLE place! 98% of the staff are just there for a check and don’t give any care at all. Call lights will be on for long periods of time while the staff is standing at the nurse’s station. At one point my dad’s call light was on for 45 MINUTES!! And don’t get me started on the smell and numerous health and safety violations they have going on. This place DEFINITLEY needs investigated, new employees or just shut down. I wouldn’t send anyone I cared about here.

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The Walter

Jonathan is Worth his weight in GOLD, Saying it again GOLD! Oh yeah, I LAYED I PISS AFTER THE Diaper I have to wear AND the Beds PISS PADS WERE CHANGED MANY, MANY Times. ONE Lady was nice and attentive if she heard you...., but blared Music at 5:20 A.M. every morning while she worked. Understaffed and not on any list to of mine to place a loved one after having been there for almost a week.