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Sheila Wheaton

Wasn't very happy with this place. Dad fell out of bed once and out of wheelchair once which he needed stitches. The food was served cold. I asked for a haircut for him several times and he never received it. I told them he had dentures and they needed to be cleaned and they never cleaned them. Showers weren't given much. I had to shave him several times. At times he didn't want it done but he hates a beard I shaved him. Found him with soiled linens many times.. yellow ringed once brown ringed. If you're a aide you know what that means. Found him almost out of his wheelchair one night after shift change. His clothes came up missing for awhile. Then his roommate had a pair of his pj's on for 3 days then they were thrown on floor. They don't know how to place the clothes that were soiled in the bag in the closet they threw them on the floor or left em on the table in his room. I told em I would do his clothes but they took em anyway. My aunt was there once and she told me about the laundry issues there. So I will not put my dad back there again if I can help it. It's like many of the workers didn't really care. But there were a few who actually did.

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Lacrisha Arender

My farther is on hospice , they refuse to take him for a couple days respite. They where more concerned about how much money we could pay them if he needed to stay over the 5 days . The hospice services we have is excellent and has never ran into this situation ever before . The next couple of days we will be have some conversation with people who are no that this situation could have been handled more professionally than it was before. I’m sure that I wouldn’t want my love one here for a hour much less 5 days . This facility is definitely one that is all about the money . Sarah Yopp is rude .

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Lilly Andrews

I’ve had the privilege of seeing The Springs of Jonesboro grow and improve over the years, and I can confidently say that this facility is on a fantastic path. Having had multiple family members here, I’ve witnessed firsthand the positive changes, from the building itself to the overall quality of care. The facility has undergone significant improvements, both in terms of physical updates and the quality of services offered. The staff is attentive, professional, and compassionate, making a real difference in the lives of the residents. The health inspections have been consistently strong, reflecting the high standards of care provided here. One of the standout features has been their rehabilitation program. The rehab team is top-notch, offering personalized care that has truly helped my loved ones make remarkable progress. If you're looking for a facility that combines a great environment with exceptional care, I highly recommend The Springs of Jonesboro. It's a place where growth and quality truly matter.

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Don George

I have waited a number of months to write this review. My purpose in doing so is to try to be fair for all concerned. Now saying that I would never allow any of my loved ones to be a patient at this facility again. 2 of my close family members were patients here, both had negative results in the caring of their well being. Problems of untimely medication distribution, lack of basic attention and overall poor management by staff is some of my biggest concerns. Yes the food was poor, some meals never arrived and sanitation was horrible. All of this combined is not acceptable period, Springs management you can say what you want, but for the sake of future patients please correct these deficiencies. These are people who deserve better.

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VPR REX

My brother has been there for over a year. The nursing staff and aides are very friendly and helpful. I have eaten meals with him in the cafeteria several times and even the administrator was in there working to get all patients and guest served. The administration staff is always there to answer any questions I may have.