M

Montie Hennard

I've had to honor of visiting The Green House Cottages of Poplar Grove on several occasions. This facility operates under the best leadership in the Little Rock area. They always have fun and engaging activities for residents. The Green House model, from what I can tell, is the most dignified way possible to care for the generations that have come before us. I would place my loved ones here in a heartbeat!

E

Elona Grimmett

Our draw to this place was that the residence do not share rooms as they do in most nursing homes. They also only have about 12 residents in each unit, though my mom's only ever seamed to have 4 or 5 residents. This seams great except the problem is there is not really anything for them to do at all. My mother has Parkinson"s and is limited to a wheel chair, but she still needs something to do with her time. The facilities solution for my mother was to put her in a geriatric chair after she had several falls from her regular chair. With parkinson's, she also tends to hallucinate, and the stories she would come up with were crazy and concerning, The geriatric chair is basically a gurney on wheels. She was not able to more around by her self and every time I went in there she was sound asleep in the common area. They have no activities or games for them...ever, they basically put them, (there were a few being used in my mom's building) in these chairs so they don't have to deal with them. I honestly thought my mom was at deaths door, I did not realize was she literally being board to death. Her tv never worked in her room, despite numerous complaints,and the tv in the common area was set to one channel only. The nurses/ staff had a huge turn over and honest they were quite rude, and acted like she was a nuisance. At meals she has limited use of her hands, and they would not help her at all, like cutting the food up or helping her eat I would go up there at lunch some and feed her, she said that she was embarrassed to eat in font of her piers because she made such a mess, More than half the time when I went to visit, there were not even workers in the building. They left 5-6 elderly people in chairs they could not move in completely alone!! I had finally had enough after an incident with my mother in law who was in the same place, but different building, and decided to move my mom. Her new place has her in a regular wheel chair (she has not fallen at all). And they have 2 activities aday I actually feel like we gave here a new lease on life. The nurse told me they were feeding her (yeah!) , and they keep her so busy that the horrible hallucinations have subsided quite a bit now that she has so much less idle time on her hands. The nurses love her and she is so much happier. Please reconsider if you are only looking at this place because of the private rooms. Also, let me add, if you call to speak with the adminastator, she will not answer her phone, her voice mail is always to full for messages and she will not call you. back. The only reason she will reach out to you is if there is a money situation.

J

Jacqui Blacklaw

Our family had the same experience as the most recent reviewers. The day crew and therapists are excellent but the care declines considerably when the night crew and weekend crew work. Our mother needed assistance to get to the restroom and often at night her call bell went unanswered. Once she said she used her walker and looked out her room and an aide was in the common area by her room, just scrolling on her phone. On the last day my mother was there, which was a Sunday, I asked an aide to have the nurse come into the room and talk to me. I told the nurse that I was concerned about my mother being out of it and lethargic. She assured me that my mother was just tired because she missed her nap that morning. Four hours later I got a phone call from the facility saying my mother collapsed and an ambulance was called for her. Cleanliness of the bedroom and bathroom was not good and she had to eat whatever was served to the other patients despite being on a low sodium diet. If I could just rate the day crew and therapy staff, it would be five stars.

S

Sandra Fleming

The grounds and cottages are very impressive. They are well maintained and clean. HOWEVER, the night and weekend STAFF are HORRIBLE! They are rude, mean and don't care if the patients need anything. The administrators are well aware of this and act as if there's nothing they can do. If your loved one has very limited or no mobility DON'T USE THIS FACILITY! I agree the PT staff & day staff seem to be capable & caring but at night if your loved one is in need they are not going to provide the care they are being paid to do. Don't let the pictures fool you. I'd rather be in a shack with someone who cares than in a mansion with heartless people.

C

Clayton Eatmon

My mother underwent a degree of OT at the cottages . . . Of course just like most institutions of health , they'll hardly consider side effects of the patients medicine My mother showed signs of extreme tiredness and was always sleeping - whether it be lying down or sitting in a wheelchair . The nurses as well as the therapist were puzzled as to why she was never alert as expected . After I explained to them the side effects of the medicine they were administering - they promptly understood and discontinued those few meds that were causing her weakness / tiredness and poor judgement . Of course The Cottages should be held harmless in this matter because the list of meds were apparently forwarded from the Baptist Health systems . The staffing is somewhat scarce - especially on weekends and as a result , your calls may not be answered (in the evening OR on weekends) As I sat in my mother's room one Sunday - practically all day - I noticed , my mother's meds were skipped or forgotten (on that particular weekend) . The Greenhouse Cottages are made up of approximately ten 12 room units and to my understanding there's usually just one nurse for the whole Cottage grounds . . . The whole layout is very nice "BUT" I feel they should find the budget to take on more nursing staff - the care teams could use a bit more motivation as well Overall - would I approve this facility for elders - YES . As for the newness and the niceness of the Greenhouse Cottages - this facility I would endorse . I would approve of this facility for your elders : provided they are cognitive , aware of their surroundings and have a stable mentality that's not compromised with dementia or mind altering meds . Any one reading this review - please consider visiting the elderly . Show them a genuine interest in conversation . While sitting with my mother on several occasions in various rehab facilities the care teams would tell of how adult children would abandon their elders , until the time of their elders has come . Respectfully : Clayton