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Carter West

I'll bet there are plenty of people that find themselves in my predicament. I'm middle aged plus, a couch potato, & too casual about activity & health. In October a condition rendered me bed ridden for 2 weeks. To my surprise I had muscle atrophy & found myself unable to stand. I called the Berkeley Fire Department who took me to Alta Bates. After a few days of steroids etc the doctor advised me to get help from a skilled nursing facility & gave me a long list of places. After consulting hospital staff, friends, & and attorney friend I decided on Elmwood Nursing & Rehabilitation Center in Berkeley. That afternoon I was medically transported to Elmwood & placed in a room. I spent the night wondering "what has happened to me? why am I unable to stand up?" I was assessed within 12 hours by 2 very knowledgeable & positive staff members. The next day I met the full staff: Shanni, Charlie, Regina, Melanie & Jyoti AKA "The Fab Five Of Physical Therapy". I immediately began a daily routine of upper & lower body exercises, strength training, stretching, sit to stand, & walking. Under the staffs care my condition, confidence & outlook have greatly improved. I'm also impressed with their no guilt attitude, their team approach & their willingness to give opinions based on their own experiences. Also despite their heavy caseload, they find time to give extra attention to persons like myself that are nearing the end of their therapy sessions. In conclusion, I came to Elmwood Rehabilitation on a stretcher unable to stand or walk & l'm leaving on my own 2 feet.

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Princess johnson

This place is as bad as the reviews. My Aunt was admitted here a couple of days ago. It’s a severe problem getting assistance to the point that we have to call staff on the phone. I’ve witnessed limited staff, it’s a shortage or the staff are hiding. Not a place for a full care patient if no one is available to provide care. I will be filling complaints across the board starting with Kaiser.

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976 EVIL

Place smells like lingering raw sewage 24/7. After 20 days of being there, your PT is automatically revoked no matter how bad your condition requires it and the PT is lackluster aslt best. When a bed is changed from a big bed to a small and uncomfortable bed, they will lie and tell you it's the same bed you were in. Visiting hours end after 6:30. Getting a day pass takes a long time. Food is horrible. Patients go crying for 15min to a half hour at a time. Outside agencies won't hold the facility accountable. I'm working on finding a new facility tomorrow and wasn't expecting to hear about people dying from UTIs. It wouldn't surprise me if the place got shut down. Even the fire department medics told me the place was horrible and to not send her back when she gets out. I'm on my way looking for a new nursing home with the best reviews in the bay area. Elmwood is absolutely disgusting. 🤢🤢🤢🤮🤮🤮🤮🤮

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Jojo

They killed my mother. They didn't tell me she was vomiting and not drinking. I realized she was vomiting when I lift her up by her lower back. I called the nurse, she didn't come for about 15mins. I had yell at them to come now. I had her sent to the hospital. All her veins had collapsed from severe dehydration. Alta bates called me that night and told me she passed.

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Samaria

Still have nightmares about this place. I was 12 years old visiting my dying grandmother/ best friend who was being "cared for" at this "nursing home" my grandmother was the most giving sweetheart until the day she passed.. never wanted to feel like a burden on anyone. Every single time I would come to Elmwood to visit her after school she would be in tears saying how the nurses in this facility treated her horribly.. money would go missing from her purse.. they would spray her down in the showers like she was a dog.. no care or softness was shown to her here. I remember feeling so helpless because I was so young and there was nothing I could do. I was finally able to beg someone in our family to take her in to their home so she wouldn't have to endure the abuse at this place any longer. If you love your family member please never leave them here. The nurses do not care about your loved ones.