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Patty Molinari

My husband was just there for 2 weeks, while recovering from back surgery, and he received excellent care. A special shout out to Meleny, Rosela, and Beatrice who helped us navigate this new and sometimes frightening experience!

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V Brown

I selected this facility from the list of options provided to me from Dignity Hosptal formerly known as Northridge Hospital. Upon my mother's initial admission she requested be sent by ambulance to a hospital because she didn't feel well. She was diagnosed with C. Diff. After a week at West Hills Hospital she returned to Topanga Terrace for rehabilitation and occupational therapy. During this 2 week stay the therapist really weren't able to start any of the planned objectives until 2 days before discharging my mother. So why was she discharged, I think it was due to constant complaints about the level of care she was receiving and inaccurate information regarding her progress at the facility and yes I have obtained copies of those reports sent to the insurance company. So let's begin with the level of care. In all reality the ongoing diarrhea was a challenge and was exhausting to anyone assigned to her care, however, that the career that was chosen. To let someone sit in feces and urine for up to 20 minutes or more is unacceptable. Yes, I was there daily so my accounting of events is actual and factual. Furthermore, why would you give someone with C. Diff. pineapple juice, grape juice, and apple juice with every meal. The icing on the cake was when I discovered they were giving her laxatives with her daily medications. She has constant diarrhea, why are you giving her laxatives? I put an end to that nonsense. Also, there was the matter of all the juices being given to her in a styrofoam bowl 🥣. When I asked the nursing station about this. She said they didn't put drinks in a bowl, so I took a picture of the meal tray and provided it to her as evidence. She said she would contact the kitchen. However, the bowls of juices kept coming. Then there was the matter of the caregivers reminding patients (who wanted to maintain their dignity and go to the restroom) that they had a diaper on it was okay to use it in the diaper. Well how would you feel laying in bed in urine and bowel movement for 20 minutes or more hoping someone would respond to the call button and change you into something dry and clean. By the way all these concerns were also addressed with the executive administrators which is why they falsified my mother's progress reports.

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Sally Sandell

My husband needed rehab after a 6 day hospital stay. What a great experience he had here. The communication with us by admissions, the social worker and nursing staff was great. All services started right away and the care was wonderful. He needed grooming after his hospital stay and he was showered, shaved, had his nails trimmed the first day there. The food is good and the kitchen worked with him on special dietary needs. PT is excellent. The staff is warm and friendly always doing special things to make his time there comfortable. This is a well run operation with patient care a high priority. My only concern was how to get in more time out of bed and building endurance by additional time walking. If there is a next time we will work on this. Three months earlier he had a terrible experience at West Valley Post Acute so he was anxious about spending time in rehab. Now we know where to go.

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Nadia Azghadi

My family and I are so overwhelmed with gratitude by the quality of care, the genuine and professional staff who served my 94 year old mother who broke her hip and stayed at Topanga Terrace for 3 months. I highly highly recommend this facility. We had so many wonderful CNAs and Nurses who lovingly took care of my mother. My mother has dementia and there were numerous nights where she would want to get out of bed while not permitted by her doctor due to her surgery and I would stay there till 11:00 p.m. and the Nurses would give me assurance she will be taken care of and they would assign someone to stay by her room to watch over her. The staff including the awesome Physical Therapists were so kind, gentle and patient. Today, my mother is a walking miracle. First because if God's loving kindness as well as the superb care of this wonderful facility. This facility along with the staff became our 2nd family. Thank you Topanga Terrace for your professional operation and care. We are so thankful we chose your facility and would recommend Topanga Terrace to anyone who has a loved one who needs great care. God bless you all.

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Maria Sadighi

We had my mom stay in Topanga Terrace for 3 months and all the nurses were so nice, taking care of her so beautifully, so kind. Marlen Flores the social worker went above and beyond, helping us in any way she could.Becky the physical therapist was amazing! Me & my siblings had peace of mind that our mom was in good hands and we were so blessed to have such a place to take care of her. A big Thank You to ALL the staff in Topanga Terrace Maria Sadighi