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Art Cahn

I rehabbed at Whitney Oaks for six weeks after a serious accident.I was very impressed with the professionalism and caring of the entire staff. The PT and OT were the best as were the CNAs who assisted me. I highly recommend Whitney Oaks.

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Michelle Fowler

My mom has been in the hospital for two months, so when this nursing facility said they were willing to take her, my sisters and I were honestly relieved. That lasted about five minutes. She was supposed to be discharged to them on a Saturday. Three hours later, suddenly she had to “stay under observation” for the whole weekend. Fine. Whatever. But then Monday rolls around and I meet a woman named Gemma, who supposedly came to “observe” my mom. Except her big assessment had nothing to do with my mom at all — it was just her asking me questions she should’ve already gotten from the doctors or nurses. She also seemed weirdly negative about my mom’s condition, and then ended the conversation by telling me to tour their facility to see if I thought it was safe for her. I’m sorry… how on earth am I supposed to determine that? Isn’t that literally the entire point of their job? Huge red flag. This woman didn’t seem to know what her own facility could or couldn’t handle. Still, I went. And the “tour” was a joke. They dragged an obviously annoyed staff member away from whatever she was doing, walked me like 30 feet down a hallway, pointed at an empty room, and basically said, “Yep. That’s a room.” No kidding. I didn’t need to drive over there to see something I could’ve imagined in my head in two seconds. Then — because consistency apparently doesn’t exist in this place — my sisters at the hospital were told my mom was denied. Then this morning she was approved. Then this afternoon: denied again. And the final cherry on top? I was told my mom could just wander out into the busy street outside. How is that even something that can happen in a facility full of people who need supervision? Isn’t preventing that exact situation the reason nursing facilities exist in the first place? This place operates like no one actually knows what the facility is capable of, or who’s in charge of anything. Overall, a complete mess and genuinely an unsettling experience.

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Betty Taliauli

A great team in the PT and OT department. I love how they stay positive and push patients to engage and keep going. Very friendly and they all work together on plans to get each patient to improve each day.

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A veteran with special need in his care was treated gently and kindly. Of the three facilities that he stayed in Whitney Oaks was the very best. Staff genuinely cared for the patients. Nurses were attentive to pain issues and return phone calls to the family promptly.

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Krystal Phillips

I’ve worked with a lot of the staff at Whitney Oaks Care Center before, and they’ve always been such a hardworking, caring group. Recently, I was helping someone find a place for their loved one and reached out to Abe, the Administrator. He got back to me right away and stayed in touch the whole time, making the process so easy. Really appreciated how kind and responsive he was! You can tell Abe leads by example — the whole building has such a positive vibe. Everyone greets you with a smile, and the staff in every department are so friendly and welcoming. Erin, the DON, does an amazing job leading the nursing team and making sure residents get top-quality care. Also, big shoutout to Ed and the maintenance department! The building is always spotless and so well taken care of — it really shows how much pride the whole team takes in their work. Such a warm, clean, and welcoming place from start to finish. Definitely a team you can trust with your loved ones.