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Melizza Beltran

My mother was a patient there most of the nurses where amazing , Silvia , Juanita and Minerva. Some of the other staff unfortunately were very rude like the therapist Jose . I would truly not recommend anyone who loves their love one to go there . There equipment is very very outdated and don’t event get me started on there therapy room. They just made my mom to the same thing over and over and it seemed as though they just wanted to keep her there to charge the insurance . Even when trying to get a hold of someone on the phone is hard.

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Robert D

Let's get out of the way first, the food sucks, but then again you don't go to a medical facility for fine dining. The staff is great. The cna's are amazing especially Silvia, Bennie, Kristal, Erica, Perla, Jared and Soon. The nurses are all good and attentive, especially Rex, Rachel, and Mark. The treatment nurses Michelle and Tara care about their patients and they work hard to do what's best. The rna's Vincent and Rosario work really hard. The receptionist Angie is super friendly and hard working. Overall the experience has been good. It's not perfect but no place is.

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Shari Hogan

Our brother is a new patient at Newport Subacute and his family is so happy with the care and treatment he is receiving! The staff is wonderful and we are so appreciative of them! Marciela and Natasha deserve a special shout out for their professionalism!

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noushin bardi

I want to share my positive experience with Newport Subacute Healthcare Center. My mother has been living in this facility for almost three years. Initially, the facility faced several challenges, and the previous management did not put in the effort to address and fix problems. Their approach was often dismissive, and they failed to make necessary improvements. One manager, Michael, was doing a good job, but in my opinion, the team was not well-organized to fix any problems. He had to handle everything alone, which made it difficult to improve the facility. During this time, I visited my mother every day to ensure she had enough water, liquids, and nutrients in her food, was clean, and safe. I closely supervised her care because I was concerned about the quality of service. However, since the new Director of Nursing, Shirin, took over, there has been a remarkable transformation. She has been instrumental in addressing issues, improving scheduling, and training the nursing staff effectively. Her strong leadership and dedication have significantly enhanced the quality of care and the overall atmosphere of the facility. Now, I feel much more comfortable and confident that my mother is well taken care of. Many residents, including my mother, have noticed these positive changes and are much happier now. The doctors, registered nurses, LVNs, CNAs, treatment nurses, and facilities maintenance team all work well together as a team under the new management system. Shirin is intelligent, hardworking, and truly committed to solving problems and making the facility a better place for everyone. The facility has become very welcoming and warm, although there is still a long way to go to fix every problem. Considering she has only been in the role for three months; the improvements are impressive. I believe that within a year or less, this facility will be the best in Orange County. I highly recommend Newport Subacute Healthcare Center now and commend Shirin, Michael and all the facility employees for their outstanding efforts in driving these improvements.

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Rebecca Dupree

My dad was admitted to this facility just over a week ago, and the progress he's made has been amazing. He was at another subacute for 6 months, and another before that, and the only thing they did was keep my dad alive, and barely. Here at Newport, my dad has made leaps in bounds in 1 week both physically and mentally. He is cared for by people who want to see him improve, and work hard to make sure he is comfortable and has all of his needs met. The administration team worked tirelessly with us to get him transferred in, and we are so grateful. The respiratory team managed to get my dad onto a speaking valve in a week's time, when he has had little to no change on the vent for 9 months. I cannot say enough good things, and know he will continue to improve thanks to the time put in by the Newport Subacute Care team.