SUNNY VIEW MANOR is a Medicare-certified nursing home located in CUPERTINO, CA. CMS overall rating: 5 out of 5 stars. Google rating: 4.3 out of 5 from 27 reviews. Accepts both Medicare and Medicaid.

SUNNY VIEW MANOR

cupertino, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

22445 CUPERTINO ROAD

CUPERTINO, CA

Santa Clara County

Service Area

This nursing home is located in Santa Clara County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

FRONT PORCH

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.95 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.72 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 33.3% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 26.5% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

4.3
27 reviews
Shannon O'Brien

Shannon O'Brien

DO NOT PUT YOUR LOVED ONE IN THIS FACILITY. The Doctors are rarely seen and it's impossible to speak to them in person or on the phone because they are just not available. All questions and requests are routed through the nurses. My biggest complaint was that I requested a UTI test for my mother because I noticed a change in her behavior. Our family was told that the test was done and that she was fine. Two months later my mother is taken to the hospital because she is in Septic Shock. Why? Because, per Sunny View's medical records department, she was never tested and treated for a UTI. The nurse lied to us. This can be life threatening for an elderly person. At that point I had to call and open up an investigation. My mother was out of the facility at this point. My mother's belongings were stolen by a floormate yet for 6 months no one found them after asking several times for the staff to look. The place is adequate for ambulatory healthy adults, but not if you're aging and in need of more assistance. More than once I cleaned feces off of the wall by her bed. They never used wipes nor barrier cream. They didn't have in room trash cans for the disposal of diapers and instead would throw them on the floor and then into a trash can down the hall. This is a very, very unsanitary facility. I am not sure how the owner Nelson Rodrigues is running his business but he does not seem to truly care for the elderly. After my mothers stay at the hospital she went to Atria Willow Glen. It was an eye opening experience. It didn't smell like urine nor feces. The rooms were clean. The food was nutrition-appropriate and vibrant. They have a doctor on staff. When you call and ask a question, you get an answer. And they call you back. The outside facade of Sunny View is very misleading. It is in a seemingly nice neighborhood. It's very quiet. It seems sweet and safe. It is neither. I hope this will deter everyone from using this facility. There are other options. You have a right to demand better than this hell hole.

Verified Google review
Gail Marzolf

Gail Marzolf

Both of my parents lived at Sunnyview for a period of time. The staff is amazing! Friendly, fun and so helpful to each and every resident. Dedication beyond belief!

Verified Google review
James Kilpatrick

James Kilpatrick

A wonderful retirement community and all of the staff here are just amazing. The place is also very well kept up and I never have any concerns about how my mother is being cared for here. I am truly blessed that I found this nursing home for my mother! This is also the first nursing home that my mom has ever liked. You or your family member won't be disappointed here!

Verified Google review
Geri Karlstrom

Geri Karlstrom

Probably the most surprising thing to me, once I moved into Sunny View, was the rapidity with which the staff – particularly the maintenance people - would respond to a request for help or to fix something or to assist you in whatever way you ask for. You almost had to run from the desk to back to your apartment in order to beat the maintenance people there. That is the best…probably the biggest surprise I had. – Jerry Johnson

Verified Google review
teri Miller

teri Miller

My parents moved into Sunny View 4 months ago and my whole family has been pleased with the support from all the staff. They are very friendly and take time to make sure all the needs are being met. This is true about the caregivers, the dinning room staff, housekeeping, AL supervisors, and executive staff. This was my first choice for a safe living situation for my parents and when they were ready they sold their house moved in and have not regretted their decision.

Verified Google review

Reviews from Google Places for SUNNY VIEW MANOR. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.