FIDELITY HEALTH CARE is a Medicare-certified nursing home located in EL MONTE, CA. CMS overall rating: 3 out of 5 stars. Google rating: 3.8 out of 5 from 27 reviews. Accepts both Medicare and Medicaid.

FIDELITY HEALTH CARE

el monte, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

11210 LOWER AZUSA RD.

EL MONTE, CA

Los Angeles County

Service Area

This nursing home is located in Los Angeles County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

âš  Below average

Staffing RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

IL & JOAN LEE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.42 / Industry Avg: 0.75

âš  Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.16 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 12.5% / Industry Avg: 20%

✓ Below average (better) (lower is better)

All Nursing Staff Turnover RateFacility: 13.3% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

3.8
27 reviews
Kimberley Ann Wilder

Kimberley Ann Wilder

I already completed a review. Plus I'm a patient here. I will just do a quick one. Make sure you make an appointment. This is all something new I hadn't heard of it before that they're offering this. They have some good P.T. & RNA's and supervisors. There is one physical therapist that is very good with the patients and his name is, Carlos. 🤩🌟

Verified Google review
Angelica Lopez

Angelica Lopez

Horrible place ! They would hit my dad. Gerardo would hit my dad while others would hold him down. They made him believe he was from another planet. Glad I got him out of there. I will be calling ombudsman on them.

Verified Google review
berlinpambuan

berlinpambuan

My mother spent sometime here at the Fidelity healthcare for her rehabilitation. Auggie V. arranged my mother transfer from the hospital to Fidelity healthcare . They gave my mother extra accommodations ex. Physical therapy. The administrator in the facility is very accomodating with our needs. The Nursing staff are very caring and helpful to the residents. The CNA’s are very skilled works very hard to make sure my mother is being assisted in toileting, bathing dressing, feeding during mealtimes. I would recommend Fidelity healthcare for Families in need of Nursing home facility. It’s also well Maintain facility. Thanks for the caring staff and management.

Verified Google review
Don Paniagua

Don Paniagua

IMy mother is well taken care of, she's has been there a few years now. No rash, no neglect. Though noisy at times, it's a place of employment, with staff and patients who roam the hallways talking to others. This isn't a mental institution where people are drugged to be silent, everybody is communicating with each other so don't expect it to be it's quiet as a funeral home.

Verified Google review
David Park

David Park

This is regarding the RN, Rhea. I'm an EMT that dropped the patient off the facility, and Rhea was suppose to be taking transfer of care for the patient, but refused to accept the report, and sign over care because she was on break. When asked why she wouldn't even if she's on break she said "would you work on your break? so go talk to someone else." So if one of her patients goes in to god forbid, a cardiac arrest or some other medical emergency, would she not take action because she's on break? It really brought up the question of what quality of care do these patients receive when theres no one to oversee their day to day operation.

Verified Google review

Reviews from Google Places for FIDELITY HEALTH CARE. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.