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Shirley 2 Corral

My Mother has been at Sunset Manor in El Monte since November 2023. I am there almost every day with her, and I see firsthand their daily activities. My mother is 92 years old and not the perfect patient. The kitchen has adjusted her meals, the RNs/LVNs, DNAs, RNAs, Social Workers, Physical Therapists, Finance Office, Laundry dept, cleaning crew, maintenance staff and Management (sorry if I miss anyone) this staff has been so nice and helpful regarding my mother's every needs. They always keep the family, me and my sister, informed. In fact, my mothers' roommate (patient) told me that she never wants to leave the Manor. She loves staying at the Manor because everyone there are so very nice with her and tends to her needs. I give Suset Manor and all who work there: 5 stars *****. :)

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Carlos Portillo

My wife did some checking on facilities that offered sub acute care which by the way not many around, she was pleased from the beginning because of the professional and friendly voice that answered her call. I was admitted on Oct.3, 2023 and was there for a a whole month for post op care due to major surgery due to cancer, which left me unable to speak, a G tube for feeding and a wound in my arm that required daily dressing changed. .we highly recommend this facility because of their qualified staff. All of the employees were professional , caring and friendly. They really cared for your well being and made you comfortable. We feel that we were lucky to find this place and do not hesitate to recommend this facility. There are so many employees that helped me get thru this that I am unable to list, but each one knows who they are and we thank them from the bottom of our hearts.

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Clarissa Brooks

My 80-year-old sister has been at Sunset Manor for about 2 years. She continues to have excellent care. The aids, nursing staff and administrators are proactive and very responsive to all requests. It’s always clean and rarely smells. They have been great about setting monthly plans as a team and monitor her closely on a daily basis. The only problem I have right now with them is they have a phone system that is not fully functional - but other than that, they’re doing a great job!

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Veronica Sera

Thank you Sunset Manor for the great care given to my dad. Blanca and the nursing staff were caring and considerate. I could call and Blanca answered all my questions and encouraged open communication. The nursing staff was also very kind and anytime my Dad was called they made sure the call was given to him. At time of discharge Blanca helped with additional sources of continued care. Blanca truly helped me navigate a stressful situation.

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Carmen Ortega

I advise patients & their families carefully review & verify the information given to them by staff, especially the social worker Blanca Alderete, who has given misleading and inaccurate information in multiple occasions without adequately informing patients of their rights. An outgoing staff member told us she was leaving because the staff are underpaid and frequently scheduled to work shifts significantly understaffed. This employee told us that patients sometimes sit for hours waiting to be changed after soiling themselves because of understaffing. The employee said that there is constant staff turnover, and her input was consistent to what we’ve seen over the past year and a half. Make sure you are informed of your rights and contact an ombudsman right away if the social worker threatens to kick your family member out of the facility, as she did to us.