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Elijah “ED” G

Communication: Clear channels for every department, i.e., nutrition, kitchen, PT, speech therapy, social workers, on-site teeth cleaninging. Your welcome packet will include names and emails for every department that handles certain needs for your loved one. And most of the time I call the front desk between 10 am and 3pm. They are always courteous and knowledgeable. I always reach the person I need to speak to. Internal communication is strong as well. My father is high needs and FPAR has worked closely toward several solutions for my father, as well as take feedback to improve systems that affect the residence directly. Veteran’s: FPAR is with the network of community care facilities contracted with the VA. Meaning if you're %100 disabled service connected Vet, Fairfield will accept you for long term residential care if rooms are available. I contacted 18 contracted facilities within a 50 mile radius of Oakland, and FPAR was the only place that had beds. Well, it turned out to be such a blessing. Difficult elders: My father was kicked out of a private board and care. We realized the hard way that sometimes a high needs, high-demanding personality will overwhelm a small operation. We weren't sure how he would do in a roughly 100 patient facility with both permanent residence and people rehabbing to go back into their homes. But from day one this place squashed all my fears. 6 months in and my father has settled into his new home. PT and speech therapy: my veteran father has to do both speech and physical rehab due to stroke and a broken hip. They have given him consistent rehab 5 days a week, and speech therapy 3 times a week. (All billed and covered by the VA for %100 service-connected disabled vets). The departments are knowledgeable, consistent, and patient. As a result my father can transfer himself from bed to wheel chair and from wheelchair to toilet. A big deal for someone who is likely never going to walk again, and has urinary incontinence. This wouldn't be possible without the rehab, but as well, because the CNA’s care about the health of the residence. CNA’s, Nurses, the people that run sanitary services: The Nurses run a tight ship with regard to meds, and have excellent communication when they need to consult a doctor. Maintenance helped my father move his bed several times to get it just right. They fixed his table when it broke. Every single bathroom is always actually clean and does not smell of urine. Other facilities pump chemical air freshener to cover the odor, FPAR doesn't mess with that. Just truly clean facilities. Everytime I'm at the facility, I see CNA’s spinning on their heals to help the people around them and respond to constant needs. They have schedules for hourly diaper changes, daily sponge baths, and weekly shower. The CNA’s help my dad every day to sit on the toilet so he doesn't have to go #2 in his diaper. This is no small offering in a facility of this size. They are adequately staffed with people who are not burnt out. It's clear that people are proud to show up to work every day and make a difference for the people who come through their doors. I wish I didn't have to say this, but it matters, my visits to my father are largely unannounced. So this isn't performative behavior. What I'm stating here is a testimony to the mission and devotion of the staff in its entirety at Fairfield Post Acute Rehab. To the staff: Thank you all for being so patient with my super curmudgeonly father. Knowing he is safe, warm, fed, dry, stimulated and spoken to with kindness and empathy, is everything a concerned son could ask for. My entire family thanks you for your dedicated care to each and every person. You go above and beyond, and it is seen and felt. Blessings this holiday season. You've definitely made mine.

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Robert

First of all, I would like to start out by thinking the women in social services area Cherelle Casey and Kristina I want you to know that these ladies go out their way to do a remarkable job. It’s hard dealing with families and patience alike, but they are always willing to go the extra mile. I think that they should be acknowledged for the hard work that they come to work every day to do to make this a better place so with that being said, I am going to leave it up to you.

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Winnie Nicdao

Doctors,Psychologists, PT,Nurses , cna, admin. Staff, social workers , case managers, everyone worked as a Team, for the good and to improve their patients. Clean facility too, 👍 Thank you everyone in Post Acute employees this is the 2nd time we use this facility it feels like Home ❤️Keep up the awesome work. God Bless Us All.

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Nina Tonnesen

We had a wonderful experience with Fairfield Post Acute Rehab. From the moment my mom arrived, the staff made her feel comfortable, cared for, and truly at home. Everyone--from the nurses to Physical Therapy to the administrative team--was incredibly friendly, compassionate, and attentive. They treated my mom with genuine kindness and respect, and we always felt she was in very good hands. The communication with our family was excellent, and any concerns or questions we had were addressed quickly and thoughtfully. It's clear that the entire team is dedicated to providing top-notch care and creating a supportive environment for both residents and their families. We're so grateful for the care and love they have showed my mom I wouldn't hesitate to recommend this facility to anyone looking for high-quality skilled nursing care. Thank you all for everything!

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Jeff Smith

My mom stayed in this facility for a few months and is known to be an incredibly difficult person. The amount of hospitality and kindness that my mom was shown throughout her stay despite her difficult demeanor by not only all of the wonderful nurses, but also by Shirelle, Christina, and Kassy in case management is beyond anything we could have expected. I would recommend this facility to anyone looking.. from affordability to cleanliness, to patient care, this place went far beyond my expectations in caring for my mom.