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D Neujahr

Everyone at The Pavilion took such excellent care of my Dad while he was there. They were so caring, patient, and attentive. They were excellent listeners and were always there to answer questions. I especially appreciated Alejandra and all the wonderful nurses, as well as E.J. and Mariana, the amazing social workers. I thank them for everything they did for my Dad and my family, and I strongly recommend The Pavilion to anyone who may need rehabilitation.

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Gloria Isabel “Glo” Avila

The staff at The Pavilion at Sunny Hills has been absolutely wonderful. Mercy and Victoria have shown such incredible kindness and compassion while caring for my father, and the lead nurses are attentive and professional as well. The therapy team has also made a huge difference for us. The physical, occupational, and speech therapists have been patient, encouraging, and deeply dedicated to my father’s recovery after his stroke. They not only work hard with him each day, but they also give us hope that he will regain his strength and return to the person he was before. Their positive energy, reassurance, and genuine belief in his progress mean the world to our family. We are so grateful for everyone here—from the nurses to the therapists—for treating our father with dignity, respect, and compassion during such a difficult time. This level of care and encouragement has made all the difference for our family.

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Carolina Avila

We visited a few other facilities before choosing this one, and we’re very glad we did. They offer private rooms (for an additional charge), and it’s absolutely worth it—especially if you’d like to stay overnight with your loved one. The staff is extremely friendly, attentive, and caring. I feel confident knowing my dad is in great hands here.

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jennifer veal

My mom was at The pavilions at Sunny Hills for about three months. During this time, we have had top-tier service from all departments at the pavilion. Eve from Admissions was amazing, she was the one that I had talked to in the beginning of looking for nursing homes. She came highly recommend. When I came in for a tour, she greeted us with such a friendly disposition, super sweet and so nice. I loved her attitude. She made sure that, we were able to tour the facility and look at everything that we needed to look at. She explained everything that we needed to hear. When we walked in, it was so nice, quiet, clean and so welcoming. When we toured the physical therapy rooms and occupational therapy rooms, I was so impressed on how it was professional, clean, and so nice. We toured all upstairs and it was for long term care and it too, was pretty nice with big rooms. When we toured her potential room, that was my immediate yes. The solo suites were impressive and her bathroom was really nice. During her time there, Mariana really helped us from social services, she is so sweet and so professional with everything. She made sure that we had everything that we needed. Every question she answered and also helped us with receiving medical supplies on discharge. I would say occupational and physical therapy were top-tier. They really helped my mom with her rehabilitation and getting her strength back in her body. All of them were so sweet, funny and supportive. The nursing team was amazing. Any concern or any need that I had they were quick to answer and follow through with whatever was needed. If I felt that she was getting sick, or needed something to look at, they didn't hesitate to check on my concerns out. That made me feel at ease. Even when I would call a couple time or have questions, they were pretty easy to reach. I would say some days it was hard to get through, to talk to some departments, but most of the time it was easy. The CNA's, were also amazing. They were all super sweet and nice. They took extra care with showering, changing or whatever she needed. They kept her clean and moisturized. The lights were answered pretty fast from what I've seen. Sometimes they are busy, but they were answered pretty quickly for even being busy. The speech therapists were also so sweet and very helpful for my mom. The custodian department also did a good job in helping to keep my mom's room clean. We didn't go to activities so much, but it was really nice when we went. The food, I would say was OK. It was a hit and miss. But overall it was good and the options were good. Overall, my mom's experience was amazing, she felt heard and seen. She felt really cared for and I felt at ease, knowing that she was being cared for when I wasn't there. I would 100% recommend this place to anybody looking to have someone they love in a safe and good environment.

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Michael C

This is an excellent facility that used to be a hotel! Private rooms, kind staff, and great physical and occupational therapy! Special shout out to Eve, the Admissions Director, who coordinated the transfer of my mom from the hospital to The Pavillion and served as my primary liaison. Eve treated us with the utmost in compassion and respect! 5-stars, I highly recommend!!!