EDEN HEALTHCARE CENTER is a Medicare-certified nursing home located in HAYWARD, CA. CMS overall rating: 2 out of 5 stars. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Alameda County and serves residents in the CA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
⚠ Below average
⚠ Below average
✓ Above average
SPYGLASS HEALTHCARE
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
✓ Below average (better) (lower is better)
We are really thankful for the Nurses at Eden Healthcare Center. The nurses here are very kind and always caring for my dad. You can tell they really care about the patients and not just doing a job. Anytime we had questions, Hemica the director took time to explain things and made us feel comfortable. The staff is friendly and helpful and always saying hello when we come in. I am writing this to express our thanks for their hard work.
Our loved one is extremely difficult to handle. Physically and mentally he's struggling. Staff seems very caring and I think they are going to help our loved one out.
Don't do it! The nursing staff is great, but is so outnumbered by the patients that each patient is neglected for the majority of each day. My 92 yr. old father, who lived on his own until a fall, stayed at Eden for 30 days after getting out of the hospital. He was left sitting in soiled diapers 23 hrs. a day. He ended up in the emergency room, moaning loudly in pain from a severe diaper rash/infection all over his private area and genitals. It took him *weeks* to recover - in significant pain the entire time. Find another facility with a better patient to nurse ratio (I don't recall what it was, maybe 50 patients to 1 on duty care provider - whatever it was, it was *not* enough). p.s. I visited ny dad almost every day, and the smell of urine walking down the hallways was overpowering. The ambulatory residents hung out in the halls, looking lost and alone - mostly because they were. It was really sad. More than one told me my dad was lucky that he had kids who came to see him so often. This is no reflection on the nursing home, but they could have offered more programs to keep the residents engaged and socializing in the evenings. At that time there were only 2-3 short activities during the day and nothing in the evenings but TV to watch. Speaking of TV, when you have a room shared by 2 or 3 residents and one TV, entertainment can be an issue, as can noise. It can be stressful to be subjected to TV noise from the show your roommate is watching when you're not interested in it and can't get away from it. The noise factor there was pretty bad. I'm in my 50s and could barely stand a 2 hr. visit - my poor dad had to listen to his roommate's blaring TV shows from sun up until 11pm. There is a lot of room for improvement at Eden.
The staff are so nice and welcoming. The residents are taken care of. The management team are very friendly and helpful. Therapy team is amazing. 5/5
My mom has been at Eden for almost 3 years and I that time, they have been attentive, respectful and caring towards her. She is always clean and fed. I really appreciate how patient the staff is with her. The missing star is because the phone is hardly ever answered when I call. Other than great, great job. Thank you.
Reviews from Google Places for EDEN HEALTHCARE CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.