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Lovie Perry

To everyone that is working with me. I want to thank you ALL from my heart for all you do everyday - all day to enhance my recovery. You are an awesome group of people, your service is indescribable. There are no words that can can explain how much I appreciate all of you in every service you are giving me. May God bless each and every one of you and your families. I pray for you all every night. With love from me to you from my heart. Thank you.

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Maria Carralez

My mother has been here for almost a year. I have continued to be disappointed by this place and the care they give my mother. I have looked into changing snfs but unfortunately have been unable to due to lack of long term availability. I try to be understanding to the patient and staff ratio and am not expecting one on one care, but when I get calls almost daily that my mother has a new bed sore or wound it makes me wonder if they are turning her like they are supposed to because of the fact that she's bed ridden. There came a point where her mouth was full of sores and when I asked they said she was refusing to brush her teeth. I asked my mom and she said that's not true, she would ask them and the kept saying later and never did. She had a sore on her stomach that became so bad we had to send her out and the Dr said it was infected, you could see her flesh. We took her out for Thanksgiving and noticed she seemed a little off. I talked with her nurse and addressed my concerns. She said she would keep and eye out on her. I saw her the following day and she looked even worse. She wasn't able to talk and looked very weak. Again I addressed my concerns and they told me she was fine. The next day she was in bed shaking, not able to talk and extremely weak. I demanded something be done and was told she was "fine". We told them to send her out and come to find out she had pneumonia. When she returned back to the snf she started declining again and was sent out to the hospital. She had multiple infections which lead to sepsis. For Christmas I was planning on taking my mom out and having her celebrate with the family. I was unable to because last week the staff was transferring her from bed to wheelchair and they said my mom "had an assisted fall" where they "gently lowered her to the floor". I went to see my mom that day and she was in extreme pain. She said she her a crack and had been having extreme pain in her knees. I asked if they could do an x-ray and they said they would. It was night time, she fell in the morning and they waited all that time to do and xray. She broke her femur. I do not understand how she could break her femur from a "assisted fall where they gently lowered her to the floor". My mom has been in and out of snfs for the past 20 years due to multiple health issues. This one is by far the worst one. Please please do not take your loved one here.

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Lynnzie R.

Golden Harbor Healthcare provided exceptional care to our family member. The staff were attentive, and respectful, always communicating clearly and responding quickly to needs. The facility was clean, calm, and truly felt like a place of healing.

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M NU

My mother was a resident here for a few months after she had a stroke. The outstanding care and helpfulness the staff showed to my mother was beyond what I can ask for. They cared for her like she's one of their love one and that what you want in a facility like this. The facility is clean and it looks like it's modern. I would highly recommended this place.

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Angelica Cost-Fernandez

I was a patient here recently so I have personal experience here. The RN's are very gentle skilled nurses whom also are very caring, knowledgeable & quick to meet patient's needs. Front desk is very welcoming, caring, friendly and also helpful. CNA's are personal care which is great! They are the ones that clean you, feed you, shower you & keep you active. I highly appreciate my personal CNAs and EVERYTHING they did for me! PT(physical therapy) are they best team! Very knowledgeable, upbeat, a good pushy, that's what you need! I NEVER liked to miss a PT session. They've made me so healthy and strong mentally and physically!! Also, everyone in activity room so happy welcoming and friendly!🫶❤️💋. They've got best social worker I've ever been assigned too very on top of things! I never missed a medical or dental appointments because of his hard work making arrangements with transportation for me! I highly recommend Golden Harbor to family, friends and neighbors! 😉