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Fiona D

To individuals being given this facility as an option for their loved one: Do your research (ProPublica and Medicare have detailed reviews and list all their reported deficiencies), advocate for your person. To the staff & administrators of this facility: would you want your own loved one cared for here? My mother was admitted here after a stroke. Over several days, she repeatedly complained of lower abdominal pain and developed diarrhea. Staff response was limited to Tylenol, and her symptoms were repeatedly minimized — at one point suggested to be “skin irritation,” despite her clearly describing internal pain. No doctor evaluated her during this time. Only after I pushed for answers did staff contact a doctor, which escalated to EMT transport to the hospital, where she was diagnosed with C. diff, a serious and highly contagious infection. Physical therapy was severely lacking. We were told therapy was limited because there were not “two men” available to assist her. As a result, she was largely bedbound, with the exception of one session — during which I had to assist the physical therapist myself while visiting. Additional concerns included extremely poor food quality, lack of dignity during care (curtains not consistently drawn), and infection control issues, including a resident meant to be in isolation wandering the hallways. My mother worsened under this facility’s care and required rehospitalization. I have filed a complaint with the California Department of Public Health. I strongly urge families to look elsewhere.

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Sandra Nunez

The staff is kind. They seem to genuinely care about their patients and are interested in their wellbeing.

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Miguel

Great facility, family was recommended here and we would do the same for the next person looking for a place to get better!

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Jose Madrigal

Very friendly and helpful staff. I came to visit a family friend, receptionist checked me in & set me up a nice area in the lobby for me and my family while we waited on our loved one to be done with therapy. Great place!

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Joanna Rosales

While visiting my aunt last week everyone was very helpful and pointed me to the right direction. Overall a very nice place with nice workers and a clean environment.