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General Infantry Joe

2026 January 18 12:14 pm, and I am posting this review from the waiting room I was placed in. Check out the picture. Ok, so I got here almost an hour ago, but I was checked in rather quickly. Forms, pshhh. Too easy! I filled out more forms and more complicated forms than these simple consent to receive text and emails regarding my visit and that's great. I'm an Army veteran that served in O.I.F( operation Iraqi freedom for you who don't know) in 2006. I saw better staff with half the technology treat and discharge soldiers faster than here. But, I was also born in this hospital back in 1984. I was born healthy, by the grace of God, and my mother was also ok after. So, if Hazel Hawkins was able to achieve this in the early 80's, for me to be born, I have to support this hospital. I agree that there are long times to be seen. And the influx of people coming and going, is random. By using my best judgement, I go when I believe I will be seen soon because I go at times I believe not a lot of people go to the hospital ER. Does it work all the time? No, nope. I've also had to sit and wait to be seen. Again, I was in the Army, I can handle the wait. Last year, I was seen here for an infection on my inner thigh. They made wait for a long time and placed me in a room that was not suitable for the incision that had to be made on my inner thigh. Dr. Bogey handled it, no problem. He even prescribed me some good meds. However, after he finished with me, he left a nurse in charge of my discharge. Suffice to say, I was waiting again for a long time. I, unfortunately, decided it would be ok to check myself out. So, I grabbed my belongings and went home. Short time later, I got a call from the hospital, inquiring about my decision to leave without notice. Well, I didn't see the harm in it because they had performed the treatment I sought and I was ready to go. Besides that, why should I not go? I signed a consent for text and emails regarding my visit. I believe they could have just sent me my discharge information by email or a link in a text to a secured site that contains my discharge information. Again, I returned to the hospital and I was given my discharge information. So, right now, Dr. Bogey walks in and says " so, your here for a rash on your shoulder?" And I said " No, let me show you. I don't know what it is. It's been hurting for a couple days and I can't really sleep on it, so I have had a hard time sleeping too." So, he looks at it and says " oh that's a cyst, would like me to drain it for you?" I replied, confidentiality " Yeah, yeah, please!" And so, he said ok and walked out the room. I'm assuming, he's preparing his staff and himself for the procedure. And, I post 5 stars because they are treating me with respect here. I see signs that say please be patient because there are other patients in need also. Again, been through worse in the Army, as far as waiting and filling out forms. But the service was good. Here at Hazel Hawkins, I was born in and will forever be grateful to it's existence out of goodwill to the people of San Benito County or surrounding places. I have just been put in another room. This time, I have the hospital thing on with no shirt getting ready for the treatment. See you later everyone, God bless you and may you receive the peace of Christ today and by the grace of God, and if it be His will, also tomorrow.

S

SO

I received good care in the ER. I felt very confident with Dr Bogey and all the other staff. The ER is way over crowded with patients using it as an UC/Dr's office. One solution is to call your medical insurance's(if you have it) advice nurse. Other than that, I'm not sure what Hollister has to offer in the way of Urgent Care facilities.

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RUTH LOPEZ

HH Laboratory : ​I am writing to express my serious concern regarding a delay in my lab processing. I hand-delivered my completed order to the HH Laboratory on the morning of the 18th. It has now been nearly two weeks, and the results are still pending due to a lack of communication between HH Lab and Quest Diagnostics. ​Quest has informed me—and my referring physician at Stanford—that they have made multiple attempts to contact HH Lab to obtain the collection times necessary to complete the test. Despite my calling HH Lab twice on the 30th to provide this feedback, the issue remains unresolved. I was told I must wait until Friday for an update, which is unacceptable given that the integrity of the sample is at risk and this test is vital for a pending specialist referral. Quest also mention that I will need to retake it if they don't receive it soon. ​I am requesting that a supervisor contact Quest Diagnostics immediately today to provide the requested information so my results can be processed. My health is more important, and I know yours is too. I will not waste my time and jeopardize my health, for people who can't do there job right the fist time!

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Kyle Gadway

I brought my son here today. We arrived at 3:00 PM because he had a fever that would not subside. His vitals were taken, and he was given a dose of Zofran and Tylenol, which brought his fever down to 101.5. They also took a nasal swab. After triage, we were placed in the waiting room. I watched as the waiting room slowly but surely filled up. None of the patients arriving appeared to be critical. They all went through the same process: triage, then back to the waiting room. At 5:00 PM, a nurse told me they would have my discharge paperwork shortly. That paperwork never came, and neither did the discharge. I have asked the front desk multiple times about it. Each time, the answer has been the same: “Let me look into it.” There have been three different front desk staff members rotating through intake since we’ve been here—it seems like a new person every half hour. Patient information that is essential to running a smooth operation should be handled by someone assigned to the desk for a full 6–8 hour shift. Breaks are understandable, but continuity clearly matters. As anyone who has lived in Hollister for any length of time knows, Hazel Hawkins is not a good hospital. If you have a truly critical injury or illness that requires immediate, advanced care, they do not have the skills or resources to treat it. You’ll be airlifted to Stanford and hope for the best. This hospital is an absolute mess. It’s no surprise they are once again on the brink of bankruptcy. How difficult is it to find leadership capable of fixing a hospital that has been failing for decades? This is a known problem. Figure it out. Solve it.

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Yodalys Sanchez

My 89 years old mom was brought in to the ER for possible stroke and it is almost 7 pm. My mom doesn't have a diagnosis, concrete treatment and explanation of all the tests done. A nurse is ask about diagnosis for an antibiotic she was going to administer and she didn't know, waiting time for the doctor, unknown too. We understand that there are other life threatening emergencies but nobody keeps you inform of anything and my mom still lethargic in bed. Horrible bedside manners and continue care. Last information my sister got from the nurse " we administer antibiotics to every admissions, however, she couldn't explain why or what she was treating my mom for ?". Very vague information and answer.