DESERT SPRINGS HEALTHCARE & WELLNESS CENTRE is a Medicare-certified nursing home located in INDIO, CA. CMS overall rating: 3 out of 5 stars. Google rating: 3.8 out of 5 from 65 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Riverside County and serves residents in the CA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
≈ At average
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⚠ Below average
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✓ Above average (higher is better)
≈ At average (lower is better)
Grant it places like this that don't focus on any one type of care, long term or short term care can likely be challenging. However , they, the staff are on their best behaviors when relatives are around which is a haunting thought to what may go on when the doors are closed for the night. There is a night nurse there that was extremely rude and I would've posted its name but it wouldn't reveal it. True the place has a dirty musty smell to it and is very humid inside. If you have a choice dont let this place be one of them. Sadly placed there by Eisenhower.
My sister was transferred here 5 days after having surgery. The facility is in poor condition. The smell when you walk in is awful. The staff does not prioritize patient care. She arrived and was there for over 8 hours with no pain medication and was told that "hopefully" the DR would approve the prescription that evening. Not until I called and complained did they even attempt to do anything to get her pain medication. Continually making excuses for the lack of action from the D.O.N. and the nurse and the DR who the nurse stated only comes once a month! When I informed them that my sister needed to be transferred back to JFK they told us it wouldn't happen that night and then randomly a transport showed up and took her back to JFK WITHOUT notifying them that they were taking her to them! DO NOT ALLOW YOUR FAMILY, FRIENDS OR YOUR WORST ENEMY TO GO HERE!!
Do not let your family be placed here. After surgery this place was selected for my skilled nursing facility for the duration of my recovery. My pain management was neglected as well as my need for a bedside commode to minimize weight on my knees during transferring. In order to use the restroom elsewhere than on myself I had to transfer out of bed to a wheelchair, then to a toilet, back to the chair and back into bed. The staff did not assist with lifting or transferring. It was almost 8 hours sitting there without pain management before a call was even made to the doctor to get my medicine pushed through.
I was impressed with my first visit to Desert Springs Healthcare. The facility is clean, and the staff was friendly and responsive. The visitor security system is easy and made me feel that my loved one is safe. Nursing homes are never easy to manage and they always seem to get a bad rap. I’ll be visiting a lot and I’m looking forward to good interactions with the staff and residents.
Went to visit a friend and as I walked in one of the girls helped me sign in using the kiosk. A visitors pass was printed given to me. As I walked towards my friend’s room the place is so clean and the staff attend to their patients very quickly. They greet their patients as they walk by. Very nice place for the elderly.
Reviews from Google Places for DESERT SPRINGS HEALTHCARE & WELLNESS CENTRE. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.