Arbor Hills Nursing Center is a Medicare-certified nursing home located in LA MESA, CA. CMS overall rating: 3 out of 5 stars. Accepts both Medicare and Medicaid.

Arbor Hills Nursing Center

la mesa, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

7800 PARKWAY DRIVE

LA MESA, CA

San Diego County

Service Area

This nursing home is located in San Diego County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Chain Affiliation

GENERATIONS HEALTHCARE

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.53 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.16 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 57.1% / Industry Avg: 20%

⚠ Above average (lower is better)

All Nursing Staff Turnover RateFacility: 53.5% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

3.4
16 reviews
matthew ibrahim

matthew ibrahim

We’ve had the privilege of partnering with Parkway Hills Nursing and Rehabilitation, and the experience has been nothing short of outstanding. Their team is compassionate, professional, and deeply committed to quality care and smooth discharges for their patients. Working closely with Erika and Athena has been a true pleasure. They are both incredibly knowledgeable, responsive, and easy to work with—always going above and beyond to make sure patients receive the support they need. We’re proud of our partnership with Parkway Hills Nursing and Rehabilitation and look forward to continuing to serve their patients together! —Matthew Ibrahim, 1st Meridian Care Services

Verified Google review
mary Thompson

mary Thompson

If you are looking for a Rehab/physical therapy/LTC or SNF, this is the BEST facility for your Loved one…❤️ My Mother was a resident for 2 years at PHNR- she was so loved and so cared for by all the shifts at this facility! I was so grateful for the Pysical Therapy when she 1st was admitted, and for the continued care she received. I called many times during the day to talk with her and never received an attitude from who ever answered the phone. I feel so blessed knowing they were taking care for as “family’. Her CNS’s were so caring and cared for her. I don’t want to name names, as I would have to name the entire staff! From the Admin., to the Cleaning ladies - you will always be in my “grateful prayers” and a BIG thank you to the Kitchen staff that was so accommodating. The staff is so loving and caring that I felt they were ‘family’ taking care of Mom.

Verified Google review
Jose Garcia

Jose Garcia

I have been here for three weeks. I want to thank all the personnel for their attention especially to my nurses, Emma, Carlos and James, and my CNA Rosalinda for her attention and helping me with everything. Thank you Rosa. I cannot forget my super team of physical and occupational therapists, Lori, Joanne and Armando for their patience and all the help they give me. That is why I recommend Parkway Hills Nursing and rehab 100%!

Verified Google review
Carolyn Necas

Carolyn Necas

All the personnel is very friendly. Therapist are great, my occupational therapist Lori was great. All service is slow (food and nursing) due to low staff. For the most part, my stay had been pleasant and I feel like I have gotten better. Medications are distributed on time. I also like that it is a smaller facility and I received more attention because it was smaller place. This place would be a 5 star facility if they had more staff and faster service.

Verified Google review
Heaven Morgan

Heaven Morgan

Nightmare of a care center. Small facility with a constant fecal smell and questionable nursing practi. I was lost and the woman who helped me was really nice when I called but when I arrived in person I was surprised I wasn't greeted when I entered. I approached the nursing station where at least half a dozen nurses stood huddled and asked for help. No one said anything, several of this nurses even stared at me with annoyance and disgust. One of them finally told me what I needed to know and I proceeded to walk down a long hallway. The place has 4 bed rooms which is not uncommon for a nursing home but what bothered me is for about a half an hour after I got in my dad's room there were no nurses around to be found. I ended up helping his transfer to his wheelchair and we went outside to the patio (which was nice but had an enormous amount of biting flies). Overall I left with mixed emotions. Some nurses were really nice as be they passed, some just seemed detached. The last comment will be on the smell because it literally always smells like poop. It's sickening. Update to add: Omar in Social Services seemed pretty nice but I think it may have all been a facade. After numerous visits to this facility is overall just awful. My dad's condition declined so rapidly here. In 3 months he went from his usual self to not eating, barely speaking and lost a significant amount of weight. After several visits with me asking about a wound on his leg that appeared to be getting no attend he was finally sent to the hospital and we found out he not only had some sort of viral infection in his urine he also had MRSA in his wound. There were no contact precautions in place in a 4 person room! Overall just the worst facility I've ever witnessed.

Verified Google review

Reviews from Google Places for Arbor Hills Nursing Center. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.