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Mikaela Elmore

If I could put this at zero stars I would. I have never witnessed such a horrible horror of a “nursing home.” I watched as the staff willingly left patients they didn’t like to sit in their feces and urine. DO NOT SEND YOUR FAMILY HERE. If your family member cannot advocate for themselves, do not send them here. I saw staff physically abuse patients in moments where patients did not need to restrained. Some of the staff here is okay but none of the admin or social workers are trustworthy people. The social worker does not and will not advocate for you or your family member. I watched her push a patient because they didn’t move fast enough down the hallway. Disgusting behavior.

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Ciekala Henry

My brother is at this place now but some staff there that don’t care about the people there, Rude disrespectful curse, and laugh at patients that need additional assistance and does not take care of the environment Does not clean the bedrooms or the medical items my brother has to be on IV but the medical equipment that carries the IV fluid is dusty and dirty, and there is old food on it… He was given food that wasn’t cooked. Staff over night are the worse …!!! The morning staff are the best. I was told things that this place that are not true from the director… it’s very upsetting!! I will be putting in a complaint to the city about this place and what I have seen and I have my evidence and how some staff spoke to me was rub and how they talked to the patient there it’s made me sad.

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marcus costner

I've been in 15+facilities this place is easily in the top 5 best all staff are caring and genuine I'm needing a home hopefully I've found.its upbeat fun and wholey geared to individual needs and dignity. well maintained clean.the food needs work but it's not too bad I give it 4 1/4 stars out of 5..

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Deborah DeFranco

Most poorly run facility I’ve ever been to in all my 68 years! No respect to patients every step of the way. From losing my belongings in their laundry and offering less than full price replacement, to hair in the food numerous times and then refusing me replacement meals, very loud staff that makes fun of the patients, I was there two weeks and fell and never saw a Dr, and management who doesn’t manage but plays the blame game and lies. Management puts off execution just as staff passes the buck. I do not recommend them.

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Julie Colbert

I went to visit a patient. The check in with seamless the receptionist was very friendly. In fact, she went to go check again on the patient to make sure that someone was handling her request after a few minutes. They were going to put us in the community area but they were playing bingo, so was not good for us to have a conversation instead they suggested we take the patient to the patio and that was fine except there was two people there smoking and I understand it was allowed because there were smoking Waste containers nearby even though cigarette butts were put out on the patio floor I think that needs to be tightened up. When it was time for us to leave, I went to go find a nurse would will our patient back to her room and I couldn’t find one available so I went back to the receptionist and she told me to go to the community Director , that was in the activity room. The activity Director immediately got on the phone to ask someone to take our patient back to the room. After several minutes, no one came and the activity the receptionist came to check and see if the patient was still on the patio because it was getting darker and colder and no one came so she again searched. She searched to find a nurse/attendant to take the patient back to her room . She assured us that someone would come soon, but due to change of shifts, most of the staff were in a therefore, that’s there was a delay in returning the patient back to her room. All in all, it was a good visit. The staff was friendly and attentive. My only complaint was smoking on the patio, but I understand you had to accommodate some of the patients. I just don’t like them putting out their cigarettes on the patio grounds. thank you .