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Reynold Abuyuan

I had a phone appointment regarding my dad’s care today November 17, 2025 and I was very impressed with the entire Kei-Ai team. The group included Licensed Nurse Jean, Social Worker Dane, Activity Coordinator Francis, and Dietitian Carmen. Each one took the time to explain my dad’s condition clearly and thoroughly. Jean updated me on his medical status with patience and professionalism. Dane helped me understand the social and care planning aspects. Francis shared thoughtful updates about his daily activities and engagement. And Carmen explained his nutrition and diet plan in a way that was very easy to understand. I truly appreciate how coordinated and attentive they were. It gave me peace of mind knowing my dad is being cared for by such a dedicated team. Thank you, Kei-Ai, for the compassion and excellent communication.

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angelina Davila

Kei-Ai LA I was a patient from June 29 through September 27, 2025. I am pleased with the care I received from Nurse Molly, she's knowledgeable, professional, and caring. Nurse Israel is also a great nurse, he gave me my meds on time and made my laugh as he gave me my injections. Compassionate caring team: wound care nurse Mina,occupational therapist Rocio, physical therapist Willie, NA Monica, Esmeralda, Merida and Catherine. RNA Elfega Lopez. The people I saw from the moment I woke up to the moment I went to sleep gave me smiles and care. Thank you all.

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michael abbott

The staff and Kei-Ai were absolutely wonderful during my dad’s time there rehabbing. The physical therapy department is constantly working with the patients putting them through the paces. The nursing staff is attentive, caring, and compassionate. My dad was surprisingly happy with the food, even though he’s a picky eater. The facility is a little older but is well maintained and really clean. I would like to acknowledge Nurse’s Brenda, Joy, and Nina. My dad really enjoyed working with nursing assistant Tuesday, it was great to see them build trust over his time there. Thank you again for everything!

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Jaja Azikiwe

Emmanuel, Daniela, Kevin, Jeremy, May, Natalie and Adriene are all dedicated to and friendly towards this patient. However didn't see a lot of PT applications in the use of equipment in PT gym. I had more to say but it was pretty negative and since I had developed a pretty good relationship with the director and head of nursing i held back. So I'll just say this: 1. I just got a notice of a class action settlement with me as one of the plaintiffs. With that in mind let me say that the director has only been there for about four years and the head of nursing about two years. No doubt the performance of the staff was much worse before they got there than it was while I was there. Most of the staff was warm and welcoming but far too many of the staff was under trained and lacked experience. Supervisors didn't seem to have any real awareness of what was going on and were of very little help. I can't recall the name of this one department but was some sort of patient advocate department. These people are totally unreliable and I also had to contact my attorneys to address the management on my behalf which is why and how I developed the relationship with management. If you or a family member ends up there you need to get to know management otherwise you may not be heard at all by supervisors and staff.

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L S

My father stayed at this location for a few months and his physical therapist Willie Jun was very helpful. Willie was very kind, caring, considerate and patient throughout my father’s stay here. He was always willing to answer questions and offer his professional advice. I highly recommend him for any physical therapy needs!