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leo eligio

I was admitted here six months ago and it was completely different from my previous facility. The previous facility had me drugged everyday to keep me asleep but once I was admitted here I came back to life. I was slowly able to recover, my feeding tube was removed and I began to eat regular food. I also began to get therapy and RNA exercises that helped me improve my strength. The nurses here are really nice and kind. I am very grateful for the care here at Westlake.

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Ryan Chambler

This place should be investigated as soon as possible. I hope you all have the opportunity to read this before it's too late for your loved ones. I have been fortunate enough to live right next to this facility to hopefully be a voice for the people suffering. I have never seen so many patients being rushed in and out of the hospital as I have this place, I'm talking all day and night almost every hour they are rushing some patient, who mind you, looks in terrible shape/condition by ambulance to the emergency room and alot of them don't make it. Everything about this place gives me a terrible feeling in my stomach. I would be willing to put my life on it that they are abusing their patients badly. I would've never thought to look into this place or even see what it was until I started seeing some of the peculiar and unusual behavior of the staff being very secretive and then the constant emergencies and constant muffled sounds of patients screaming for help. It haunts me everyday. So I decided to look it up and sure enough I uncover all these other horrible reviews and government records of malpractice. Do not take your loved ones here. If it's the last thing you can do to save them it's to keep them far away from here. And if you don't believe, do the research and observe yourself. Thank you. And RIP to all the patients that didn't make it out alive. And to all the loved ones, my condolences.

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John Jones

The staff has shown they care about my son & keeps me informed about every week how’s he doing concerning the virus.

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jay korz

This place should be shut down it's dirty and they treat the people in there like animals. My aunt was treated bad by a worker in there. Their clothes gets lost all the time my aunt's shoes were lost and my aunt was with no shoes God knows for how long. No security inside hospital/ I've never seen one. But yet they do have a security out at the parking lot. "REALLY" hospitals are supposed to be always cold but for some reason this one is always hot...

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Mike Robbins

At most 1 out of 5 stars. I would not recommend Westlake Convalescent Hospital at 316 S. Westlake Ave., Los Angeles, CA 90057. They used to be good in 2015, but they have severely declined in the level of care and service to their patients since then. They seem to be short-staffed for CNAs about half the time. Some of the CNAs don't come for a long time after the call button is pressed, and when they come, they do the minimal amount of work. I know a patient who was staying there. They didn't respond to the patient's call button even an hour after they were called. They regularly left the patient lying in the patient's own waste, even in diarrhea, for hours at a time, even after the call button was pressed for help. Painful rashes developed in the private areas as a result. To add insult to injury, no one on the nursing and CNA staff would apply the necessary skin cream to the rash area. Nurses said it was the CNA's job, and CNAs said it was the nurse's job When a patient calls or texts a family member or friend to call the hospital to try to get the help the patient needs, the hospital's main phone number often goes unanswered. They have some very good employees, especially the non-CNAs and some of the CNAs, and some bad ones who are CNAs. They need better management that can improve the level of care. Someone from the government should inspect and investigate them. I would look elsewhere for a place for your loved one.