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Robert Lin

Terrible nursing home. They kept saying that it’s a skilled nursing facility. But it has long-term care for as well, therefore it is still considered a nursing home. 3 Elders would share 1 room with 1 toilet / bathroom here. It smells at this nursing home. Social worker who works here is unlicensed since California Law would require social workers to have a licensed social worker if the facility has 150 beds or more, in which this facility doesn’t have. Without a license it’s hard to keep the social worker accountable. Social worker here threatened us with laws, yet she herself wasn’t licensed and our complaint to the California Department of Public Health for their wrongful actions caused the facility to receive a ticket. The social worker and management here tried to keep our loved one here longer than intended to continue to bill the insurance which was shady. Once Medicare started to not pay as much any more for short term care during the pandemic, then we find it that the social worker kept pressuring us to get our loved one out. The social worker here kept interrogating us if our loved one had 24 / 7 care when the nursing facility here had patients who became infected with Covid and passed and they themselves had elders who had falls within the facility. The owner had both a long term and a short term care facility. Their ultimate goal is to find a way to bill the patient’s insurance to the max. or sense of actual care or compassion. Don’t keep your loved one here. We had a financial elder abuse and emotional elder abuse incidents with them.

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Louise Just

We had a very positive experience at Milpitas Care Center when my parent checked in for respite care. They took extra care in learning her routine and needs. We were able to rest assure that they were in very caring hands. They had very open communication and kept us updated. I would recommend them to any of my friends. The staff was delightful and my parent felt safe.

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L Asuncion

My mom spent a week of hospice at the Milpitas Care Center. The whole staff was very accommodating to mom and to the special care needed for her physical and mental health. My mom felt safe and cared for during her stay, even during her times of confusion. The staff was able to get mom to participate in some of the activities they offered. A relative who stopped in to visit, sent me a photo of mom coloring during an art session and a photo of mom on a different day, singing during their music therapy session. The owner, having knowledge that I live out of state, welcomed my calls to give me updates on mom. I was very please that everything worked out so well. Sending my thanks and appreciation to the staff for the exceptional care they provided to my mom during her stay.

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Ha Tran

My mom stays there. The place is clean. I like the staff. They have bingo days and other activities for the elders. My mom didn't get skinny living there. That's a good thing :)

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John Lawson

An excellent skilled nursing home, ideal for people convalescing after an illness.