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Stephen Wells

I feel like I'm in Paradise Heaven. Fortunate to be here. Best therapy in San Diego and the activity department is great! Johanna from activities is the best!!

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jeffrey alavarado

This place is the best rehab in san diego county, my wife and I just admire how much they care for their patients, they seem to like helping even the patients that don't think they belong here. Please bring your family here if you need patient care or rehab, call Mr. Joseph, he'll gladly help you get here. A special thank you to the 1st floor staff, they look out for all the patients in their care, especially Ms. Lolita Salas, she really helped my wife but the whole staff cares for all, please bring your family needs here, you won't regret your decision!!

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Kimberly McHale

Fatima Is wonderful with all the activities She gets everyone involved. She’s always positive, even under stress. She makes everyone feel welcomed. Some places post an activity calendar and you’re lucky if they follow through on half of them. That’s not the case here. Everything they post they do. I look forward to seeing her everyday! Fatima is extremely good at her job and more🙂

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Neria Contreras

I want to thank God and Paradise Valley Manor for allowing me to lead worship services, read God's Word, and pray for the sick. I also want to thank the team of women who work in the activity room. They always welcome me with such kindness and joy. I love hearing them say, "The church is here." Thank you so much. God bless you all.

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Diana love

⚠️ DO NOT SEND YOUR LOVED ONE HERE IF THEY ARE SERIOUSLY ILL ⚠️ This facility is NOT equipped to properly care for patients who need medical attention or close monitoring. My father had open-heart surgery, a catheter, diabetes, and was very weak — and this place has done absolutely nothing good for him. It’s three patients to a room, cramped, and completely lacking compassion. Most of the nurses don’t seem to care. My mother repeatedly asked when the doctor would see my father, and for eight days, no doctor ever came. When one finally did, he said he hadn’t been told anything about my father’s condition — not that he wasn’t eating, not that his chest hurt, nothing. That means the staff never communicated his situation at all. From day one, it was clear no one read his chart. Nurses even asked why he had gauze on his chest — they didn’t know he had open-heart surgery! They also didn’t realize he was diabetic until my mom asked if they would be checking his blood sugar. When they finally did, they refused to give insulin unless his sugar was over 250. They didn’t even acknowledge that he had a catheter. His prescribed pain cream mysteriously went missing. During his entire 8-day stay, he only received physical therapy once. He hasn’t been eating much because the food is either over-seasoned or unappetizing, and when he tried to eat slowly, they would take his tray away before he could finish. I’ve called the administrator, social worker, and nurses’ station multiple times — no one answers. I’ve left voicemails demanding a call back and received nothing. There’s no email contact on their website, which makes it even harder to get help or escalate concerns. At this point, I’m seriously considering contacting the ombudsman or the county to investigate this facility. There is no way they deserve the high ratings they display online with the kind of neglect my father has experienced. His health has deteriorated since arriving here — and it feels like they are slowly killing him through sheer neglect. Families, please do your research before sending your loved one here. This manor is only appropriate for people who can fully care for themselves — not for anyone who needs real medical attention or compassion