CRYSTAL COVE CARE CENTER is a Medicare-certified nursing home located in NEWPORT BEACH, CA. CMS overall rating: 4 out of 5 stars. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Orange County and serves residents in the CA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
≈ At average
⚠ Below average
PACS GROUP
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
⚠ Above average (lower is better)
⚠ Above average (lower is better)
Daytime experiences are great. The night crew is a bit scarce and it takes a bit longer for call buttons to be answered but overall—great experience so far! At first we were a little skeptical but the staff has been fantastic and the facility is nice and clean. Plenty of natural light. And the food is made from scratch!
My experience has been great at Crystal Cove with only two exceptions. #1: There have been 3 times I have told the nursing station that I will pick my brother up on a certain day at a certain time, and when I arrive to get him they tell me I didn't make anyone aware. It's caused extra time getting his appointment packetvtogether and checking with the doctor. It seems this has been corrected within the last week. #2: My brother is at CCCC because of a slow healing wound following pacemaker surgery and it doesn't seem like its being checked by the doctor 3 times /wk as we were told would happen. Other than that I think CCCC is a great place, very kind staff, friendly with patients. clean surroundings, and patients seem to like being there.
I have been to crystal Cove numerous times to visit one of your patients. My main issue has to do with insufficient.visitor parking. I myself am handi-capped and sometimes I am sitting in my car for45 minutes to an hour, before a spot becomes available. The food seems adequate, and there seems to be always enough staff to attend to those there for care. The gym seems adequate.
Everyone has been so kind to my dad. Staff is pleasant and seem to truly like their jobs. They don’t treat my questions like an inconvenience to them. The building is clean, bright and decorated for the holidays. Any concerns have been quickly addressed. Any requests have been quickly responded to. Additional information has been provided when requested. I feel like my dad is in kind capable hands when I leave him.
Visited a family member. The facility itself is well maintained. Interaction between staff and between staff & patients seems friendly. My family member is very happy with the care he’s received here. The PT’s are challenging him enough. No complaints about food. His son lives close by so does his dad’s laundry. Now the challenge is to plan a bit of assistance once he gets home.
Reviews from Google Places for CRYSTAL COVE CARE CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.