SOUTHLAND is a Medicare-certified nursing home located in NORWALK, CA. CMS overall rating: 2 out of 5 stars. Google rating: 4.6 out of 5 from 199 reviews. Accepts both Medicare and Medicaid.

SOUTHLAND

norwalk, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

11701 STUDEBAKER ROAD

NORWALK, CA

Los Angeles County

Service Area

This nursing home is located in Los Angeles County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 2.0 / Industry Avg: 3.0

⚠ Below average

Health Inspection RatingFacility: 1.0 / Industry Avg: 3.0

⚠ Below average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

THE ENSIGN GROUP

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.48 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.95 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 15.4% / Industry Avg: 20%

≈ At average (lower is better)

All Nursing Staff Turnover RateFacility: 40.0% / Industry Avg: 35%

⚠ Above average (lower is better)

Google Reviews

4.6
199 reviews
Kary Lewis

Kary Lewis

It is a disgrace that in order to post my review, I have to give higher than 2 stars, otherwise My review gets blocked. If it was for me this facility would not even get 1 satr. My dad was admitted to this facility for rehab, I was persuaded by the good reviews and nice pictures they show. But reality is this place is disgusting. Nurses here will do the minimum amount of work to care for your loved one. Came to find out the majority of the reviews here are from their own staff members. This place should be honest and not have their own staff write fake reviews. That is called false advertisement.

Verified Google review
Philip Collins

Philip Collins

The staff were so kind to my mother and she always bragged how they made her feel special. She always told me that facilities manager was her favorite. He would dress up for holidays as Santa. Thanks so much for making her feel special the last days of her life. Our whole family feels like your facility is the best there is.

Verified Google review
Rose

Rose

I recently visited Southland Care and was very impressed. The facility is beautiful, clean, and welcoming the moment you walk in. The staff are extremely courteous and helpful, always ready to assist with a smile. During my visit, I even observed staff actively participating in training. That told me they are committed to ongoing learning and providing the best care possible for their residents. As a visitor, it gave me peace of mind knowing that Southland is not only a skilled nursing facility but also one that prioritizes professionalism, compassion, and continuous improvement. Highly recommend Southland Care to anyone looking for a supportive and caring environment for their loved ones.

Verified Google review
Maria Rodriguez

Maria Rodriguez

People r nice in the daytime and night it's different..Not so much on the patients...My Mom was left urine couple times with two diapers on her, which I felt was discussing. There was a nurse called Adora or a worker that took very good care of my Mom is the day...She worked on the 2nd floor which my my was in Room 221...She kept my Mom very comfortable and very cleaned..I wish all the workers could be like this....The phiscial therapy group was fantastic..Very caring and took there time with every patient I saw including my Mom...It's a nice place it just needs alot of improvement with their workers to be alittle more caring...

Verified Google review
Anggie

Anggie

I have been admitted to this facility a few times and the last two times I have been here have been pleasant. I was in the second floor for a few weeks, and had a wonderful team. I want to thank the rehab department they do such a good job, they helped me a lot, wished I could of stayed longer. More than anything I want to thank Marisol, my beautiful and most attentive nurse. She's been my nurse the past two times I have been in Southland. I have nothing but good things to say about her, she goes above and beyond to care for her patients. Wish more nurses were just like her. The kitchen is not the best, may times the food was really bad. The only thing was that they had alternatives. Overall, I only recommend this place because of her my nurse.

Verified Google review

Reviews from Google Places for SOUTHLAND. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.