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Silver Alkhafaji

Huge thanks to the staff members Zin and Joanna for being super professional and responsive.

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A Tang

My mother has been living at Bellaken for over 4 years as her mental health progressively declined. The staff is always supportive and treats her with kindness. She enjoyed the activities even though now she can no longer participate. Most of the staff speaks Chinese (Cantonese especially) so it's very good for my mother who has lost her command of English and Mandarin.

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Ori Kawa

Can't say enough good stuff about the staff here. Buu (head nurse) and Joanna (administer) were attentive and took the time to update me on my mom's situation and assist with vid appointments, arranging transport to therapy, and so much more. Jeffrey and his whole team are great, too many to name but I'll try: Janet, Mey, Buu, Joanna, Corinna, Chef Carlos, Dena, Daniel, Karen, Angelina. They took care of my mom while she was in skilled nursing and assisted living. Since they have these two levels of care in one place, Bellaken was a great choice once she was dispatched from the hospital. Sometimes they are short staffed, yes, but even during these periods they handled emergency situations with care and expediency. My mom was in and out of the hospital a lot, and someone always called or texted to let me know when she was taken in and brought back and how she was feeling. The kitchen worked with her to make sure she got her PB&J sandwiches between meals and milk before each meal how she likes.

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Regina Crichlow

Every time I call this facility I get an answer. I was assisting a Cantonese speaking family with help for their great grandmother. They wanted her to have asian meals and staff that spoke Cantonese to make her transition more comfortable. I got on the phone with their Admissions and spoke to Janet and she provided with details and pricing and gave me excellent customer service. I've called this facility a few times before and received the same level of care and attention. I know working in a skilled nursing facility can be exhausting so I was just thoroughly impressed with the level of care and the desire to help. Very grateful I could give the family an option for their loved one.

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P L

Corina at Bellaken helped us to do the paper work for my mom's admission to the facility. She is thoroughly professional, attentive, pleasant and caring. She makes a tough family experienice so much better. Thank you Corina. You simply go above and beyond.