EXCELL HEALTH CARE CENTER is a Medicare-certified nursing home located in OAKLAND, CA. CMS overall rating: 5 out of 5 stars. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: For profit - Limited Liability company
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Alameda County and serves residents in the CA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
✓ Above average
✓ Above average
✓ Above average
DAVID & FRANK JOHNSON
Part of a multi-facility healthcare organization
⚠ Below average (higher is better)
✓ Above average (higher is better)
≈ At average (lower is better)
✓ Below average (better) (lower is better)
Words cannot describe my journey. With the assistance of Carlos, his patience and professionalisim couldn't have proved to be nothing but extraordinary. Wish I could give Excell 7 stars for the experience Ive had with this entire organization! My hat goes off to you.
I was extremely comfortable with the idea of placing my mother in this facility. I was given a tour of this facility and the residents were happy and well taken care of.
This facility has serious management issues. Several people in leadership positions are related to one another, which creates clear conflicts of interest and a lack of accountability when mistakes happen. The focus seems to be more on generating revenue than providing quality care or supporting the staff who actually look after residents. I would never let any of my family members receive care here again. Families should ask careful questions about how this facility is run before choosing it for their loved ones.
The facility is very nice & clean. Staff is amazing, friendly & will help you to the best of their abilities. My mom stayed there for a month to recover from knee surgery (since her health isn't good). They did their best to accommodate her needs.
My brother was being cared for at Excell for about 5 weeks. Overall the care he received by the therapists nurses and nursing assistants was quite good . However I can't say the same about their billing department. We received a bill from them for his stay there . The bill just showed the amount Medicare covered leaving 4000 for us to pay. However they didn't bill my brothers supplement to help cover the remainder. We have tried calling them and left messages but they don't return our calls. The one time we got through to someone the call was dropped and they failed to call us back . We shouldn't have to go through this we have previously given them all my brothers insurance information. If it wasn't for this I would have given a higher rating
Reviews from Google Places for EXCELL HEALTH CARE CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.