EXCELL HEALTH CARE CENTER is a Medicare-certified nursing home located in OAKLAND, CA. CMS overall rating: 5 out of 5 stars. Accepts both Medicare and Medicaid.

EXCELL HEALTH CARE CENTER

oakland, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: For profit - Limited Liability company

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3025 HIGH STREET

OAKLAND, CA

Alameda County

Service Area

This nursing home is located in Alameda County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Health Inspection RatingFacility: 5.0 / Industry Avg: 3.0

✓ Above average

Staffing RatingFacility: 4.0 / Industry Avg: 3.0

✓ Above average

Chain Affiliation

DAVID & FRANK JOHNSON

Part of a multi-facility healthcare organization

RN Hours per Resident DayFacility: 0.48 / Industry Avg: 0.75

⚠ Below average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 3.95 / Industry Avg: 2.5

✓ Above average (higher is better)

RN Turnover RateFacility: 20.0% / Industry Avg: 20%

≈ At average (lower is better)

All Nursing Staff Turnover RateFacility: 29.4% / Industry Avg: 35%

✓ Below average (better) (lower is better)

Google Reviews

4.5
90 reviews
Devon Simmons

Devon Simmons

Words cannot describe my journey. With the assistance of Carlos, his patience and professionalisim couldn't have proved to be nothing but extraordinary. Wish I could give Excell 7 stars for the experience Ive had with this entire organization! My hat goes off to you.

Verified Google review
Barry Dalton

Barry Dalton

I was extremely comfortable with the idea of placing my mother in this facility. I was given a tour of this facility and the residents were happy and well taken care of.

Verified Google review
Yan Zhou

Yan Zhou

This facility has serious management issues. Several people in leadership positions are related to one another, which creates clear conflicts of interest and a lack of accountability when mistakes happen. The focus seems to be more on generating revenue than providing quality care or supporting the staff who actually look after residents. I would never let any of my family members receive care here again. Families should ask careful questions about how this facility is run before choosing it for their loved ones.

Verified Google review
chi nguyen

chi nguyen

The facility is very nice & clean. Staff is amazing, friendly & will help you to the best of their abilities. My mom stayed there for a month to recover from knee surgery (since her health isn't good). They did their best to accommodate her needs.

Verified Google review
Patrick Cabeza De Baca

Patrick Cabeza De Baca

My brother was being cared for at Excell for about 5 weeks. Overall the care he received by the therapists nurses and nursing assistants was quite good . However I can't say the same about their billing department. We received a bill from them for his stay there . The bill just showed the amount Medicare covered leaving 4000 for us to pay. However they didn't bill my brothers supplement to help cover the remainder. We have tried calling them and left messages but they don't return our calls. The one time we got through to someone the call was dropped and they failed to call us back . We shouldn't have to go through this we have previously given them all my brothers insurance information. If it wasn't for this I would have given a higher rating

Verified Google review

Reviews from Google Places for EXCELL HEALTH CARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.