MERCY RETIREMENT & CARE CENTER is a Medicare-certified nursing home located in OAKLAND, CA. CMS overall rating: 3 out of 5 stars. Google rating: 4.4 out of 5 from 35 reviews. Accepts both Medicare and Medicaid.
Medicare Certified
Medicaid Certified
Ownership: Non profit - Corporation
Contact this nursing home directly for detailed information about their services, care philosophy, and team.
This nursing home is located in Alameda County and serves residents in the CA area.
Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.
Comparison to industry benchmarks for nursing homes
≈ At average
≈ At average
≈ At average
✓ Above average (higher is better)
✓ Above average (higher is better)
From the moment I called about placement for our family member I felt the love and care on the other end of the phone. I spoke with Linda( at the front desk)who was warm and caring and listened to my need. She transferred me to Amy who was so gracious and kind and heard my worries and concerns. I felt truly listened to and seen. She set up a meeting with Meagen on a Friday and our family member moved in on a Tuesday. . If we could give 10 stars we would. Our family member was so taken by the brightness and windows everywhere. The remodel of the facility is truly beautiful and so inviting. Shout out to Kathleen, David and Josie for their help. Meagen was so wonderful….she toured us around Mercy and answered all the questions we had. She made the tour so fun with her genuine interest in all of us.
Mercy Retirement & Care Center is an incredible facility. The staff is very welcoming and truly care about the residents. The center is light and bright, very clean and nicely renovated. There is so much to offer residents during their stay. Our brother enjoys gardening and has a strong Catholic faith which can be fulfilled at Mercy. Our family is very thankful to Mercy and for the kindness they have shown our brother.
We have been consistently impressed with the level of care and warmth at Mercy Retirement and Care Center. The staff, especially the care team, is genuinely compassionate, professional, and attentive to residents' needs, which provides immense peace of mind. The community is clean, and the variety of activities offered keeps residents active and engaged. It truly feels like a supportive and welcoming environment. A wonderful choice for a loved one.
Meagan was very helpful. The move in was easy and I love the environment for my Mother. If you want a place that truly cares for your family during these tough transitions… this is the place for you. They allow her to continue to explore herself and help her adjust to this new chapter. Thank you Mercy and Meagan.. we are beyond blessed
If you have a love one here make sure to check on them. Nurses are on a 25/1 ratio stop by at night unannounced to check on them. Please don’t trust this facility with your loved one. Most of their staff are hired by agencies they don’t care about the patients they are just there to collect their check. If your love one speaks Spanish there’s no Spanish speaking staff at night. They offer sleeping aid and other narcotics to make sure the patients are asleep Beware!!! Please advocate for your love one you are all they have! You are their voice! ❤️
Reviews from Google Places for MERCY RETIREMENT & CARE CENTER. These are real experiences shared by families and patients.
Contact during business hours for non-urgent inquiries
This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.
For medical emergencies, call 911 first. Then contact the provider for coordination of care.