MERCY RETIREMENT & CARE CENTER is a Medicare-certified nursing home located in OAKLAND, CA. CMS overall rating: 3 out of 5 stars. Google rating: 4.4 out of 5 from 35 reviews. Accepts both Medicare and Medicaid.

MERCY RETIREMENT & CARE CENTER

oakland, CAMedicare Certified

Verified Information

Medicare Certified

Medicaid Certified

Ownership: Non profit - Corporation

Contact this nursing home directly for detailed information about their services, care philosophy, and team.

Location & Directions

Address

3431 FOOTHILL BLVD.

OAKLAND, CA

Alameda County

Service Area

This nursing home is located in Alameda County and serves residents in the CA area.

Note on Service Area

Service availability may vary by location. Contact this facility directly to confirm service availability in your specific location.

Industry Benchmark Comparison

Comparison to industry benchmarks for nursing homes

Overall RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Health Inspection RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

Staffing RatingFacility: 3.0 / Industry Avg: 3.0

≈ At average

RN Hours per Resident DayFacility: 0.85 / Industry Avg: 0.75

✓ Above average (higher is better)

All Nursing Staff Hours per Resident DayFacility: 4.60 / Industry Avg: 2.5

✓ Above average (higher is better)

Google Reviews

4.4
35 reviews
Kathleen Nolan

Kathleen Nolan

From the moment I called about placement for our family member I felt the love and care on the other end of the phone. I spoke with Linda( at the front desk)who was warm and caring and listened to my need. She transferred me to Amy who was so gracious and kind and heard my worries and concerns. I felt truly listened to and seen. She set up a meeting with Meagen on a Friday and our family member moved in on a Tuesday. . If we could give 10 stars we would. Our family member was so taken by the brightness and windows everywhere. The remodel of the facility is truly beautiful and so inviting. Shout out to Kathleen, David and Josie for their help. Meagen was so wonderful….she toured us around Mercy and answered all the questions we had. She made the tour so fun with her genuine interest in all of us.

Verified Google review
Brian Shea

Brian Shea

Mercy Retirement & Care Center is an incredible facility. The staff is very welcoming and truly care about the residents. The center is light and bright, very clean and nicely renovated. There is so much to offer residents during their stay. Our brother enjoys gardening and has a strong Catholic faith which can be fulfilled at Mercy. Our family is very thankful to Mercy and for the kindness they have shown our brother.

Verified Google review
shivdeep kapoor

shivdeep kapoor

We have been consistently impressed with the level of care and warmth at Mercy Retirement and Care Center. The staff, especially the care team, is genuinely compassionate, professional, and attentive to residents' needs, which provides immense peace of mind. The community is clean, and the variety of activities offered keeps residents active and engaged. It truly feels like a supportive and welcoming environment. A wonderful choice for a loved one.

Verified Google review
Elizabeth Hinckley

Elizabeth Hinckley

Meagan was very helpful. The move in was easy and I love the environment for my Mother. If you want a place that truly cares for your family during these tough transitions… this is the place for you. They allow her to continue to explore herself and help her adjust to this new chapter. Thank you Mercy and Meagan.. we are beyond blessed

Verified Google review
Via Tos

Via Tos

If you have a love one here make sure to check on them. Nurses are on a 25/1 ratio stop by at night unannounced to check on them. Please don’t trust this facility with your loved one. Most of their staff are hired by agencies they don’t care about the patients they are just there to collect their check. If your love one speaks Spanish there’s no Spanish speaking staff at night. They offer sleeping aid and other narcotics to make sure the patients are asleep Beware!!! Please advocate for your love one you are all they have! You are their voice! ❤️

Verified Google review

Reviews from Google Places for MERCY RETIREMENT & CARE CENTER. These are real experiences shared by families and patients.

Contact Tips

Best Time to Call

Contact during business hours for non-urgent inquiries

What to Ask

  • • Admission process and requirements
  • • Insurance coverage and costs
  • • Available amenities and activities
  • • Staff qualifications and experience
  • • Visiting hours and family involvement

Medicare Certified

This nursing home is Medicare certified. Most skilled nursing services are covered by Medicare Part A.

In an Emergency

For medical emergencies, call 911 first. Then contact the provider for coordination of care.